Account Service Manager

V.P., Customer Services at The Insurancenter

The Insurancenter is seeking a new associate to join our Customer Service team. The ideal candidate will have a positive attitude, exceptional customer service skills, a strong work ethic, and must interact and communicate in a manner that promotes a positive environment and supports the culture of The Insurancenter.

• Respond to client inquiries maintaining documentation of communication noting existing issues and issue resolutions.
• Gather and compile client exposure information from client.
• Establish an expertise in exposure evaluation.
• Review quotes, policies and related documents and makes requests for changes as needed.
• Input client information into data management system, ensuring accuracy and completeness.
• Generate materials for client presentations and meetings.
• Perform other responsibilities and duties as needed.

• Strong oral and written communication skills
• Significant degree of independent judgment and discretion
• High attention to detail.
• Current working knowledge of Microsoft Office Suite, especially Excel and Word
• Must possess a Property and Casualty and/or Life and Health agent license.
• A minimum of two years of agency/carrier insurance experience is preferred.

Entry level

Full-time

Business Development and Sales

Insurance

Joplin, MO