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Program Manager

Job in Joplin, Jasper County, Missouri, 64803, USA
Listing for: Ducommun, Inc.
Full Time position
Listed on 2026-01-19
Job specializations:
  • Management
    Program / Project Manager, Operations Manager, General Management
  • Business
    Operations Manager
Job Description & How to Apply Below

The Program Manager is responsible for the execution of all aspects of the program to ensure that all activities are carried out in accordance with technical and contractual requirements, schedules and budgets. The Program Manager II is the focal point for the company for communications with the customer (internal / external) and is responsible to ensure customer requirements are flowed down to all functional departments.

Who

we are?

Founded in 1849, Ducommun is the oldest company in California. Starting as a hardware supply store during the California Gold Rush and eventually assisted in the birth of the aerospace industry in Southern California by providing aircraft aluminum to early aerospace pioneers like Lindbergh, Douglas and Lockheed.

Today Ducommun is a global provider of innovative manufacturing solutions for customers in the aerospace, defense and industrial markets. We specialize in electronic and structural systems, producing complex products and components for commercial aircraft platforms, mission‑critical military and space programs, and sophisticated industrial applications.

Our facility in Orange, CA is a leading global supplier of large stretch‑formed aircraft skins, hot forming of titanium, superplastic forming and complex fastened and welded assemblies.

Job Summary
  • Focal point for customer communication and interface
    • Manages communications and relationships between Ducommun and its customers. Communication and tracking of customer scorecards and surveys.
    • Focal / Leader for the Integrated Product Team (IPT).
    • Represents the company in contacts with the customer and outside parties for all issues concerning the assigned program.
    • Provides timely notification to management and customer of program cost, quality or schedule impact.
    • Execution of New Product Introduction – Phase Gate Process.
    • Provides a coordinated company response to customer requirements (commercial – technical) and inquiries (voice of the customer).
    • Presentation of program reviews to Customer.
  • Internal communication and interface
    • Communicates within IPT to assure proper coordination of customer requirements (schedule, recovery plans, reports, etc.). Ensures that the company's capabilities and business interests support customer requests.
    • Manages program team to ensure efficient and effective goal attainment in support of the Program Management functional metrics, corporate policy, regulatory guidelines and budget parameters.
    • Coordinates technical and operational requirements with stakeholders to ensure the voice of the customer has been achieved.
    • Coordinates the financial controls to integrate time‑phased budgets and program schedules that support contractual commitments and company goals.
    • Communicates customer cost reduction and process improvement goals to company management and coordinates response that highlights/demonstrates company commitment to continuous improvement.
    • Champions/ leads Kaizen and Lean activities that drive improvement in both operational and administrative areas.
    • Oversees Program Management backlog/booking input into the MRP system to ensure alignment with company goals.
    • Present program reviews to Senior Leadership.
  • Contract Management
    • Analyzes and reviews all contracts to verify Terms and Conditions, Work Statements, Funding, Performance Periods, Deliverables, and other customer general conditions. Coordinates review of terms with DCO Director of Contracts as necessary.
    • Prepares negotiation plan and leads the negotiation team for all customer negotiations.
    • Manages and tracks program compliance to purchase order requirements.
    • Prepares assertions and claims to customer in accordance with contract parameters.
  • Operational Management
    • Responsible to coordinate with Operations Management to review requirements for programs as they relate to: operational performance metrics; development and execution KPI and TTI tracking on a monthly basis; day‑to‑day performance to plan (cost, quality and schedule); staffing; IPT development; planning for capital expenditures / preventive maintenance.
  • Fiscal Management
    • Reviews program performance to provide ongoing visibility for project cost, margin and schedule (actual vs. projected)…
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