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Superintendent, Field Operations

Job in Joplin, Jasper County, Missouri, 64803, USA
Listing for: American Water
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Operations Management, General Management, Regulatory Compliance Specialist, Project & Program Management
Salary/Wage Range or Industry Benchmark: 95000 - 125000 USD Yearly USD 95000.00 125000.00 YEAR
Job Description & How to Apply Below
Job Title:

Superintendent, Field Operations

Posting

Start Date:

10/2/26

Primary Role

Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities
  • Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%)
  • Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
  • Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)
  • Obtains all required permits, licenses, rights of way, etc. required for proper compliance. (10%)
  • May be involved in customer service related issues. (10%)
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)
  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets Supports manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
  • Continue to reinforce the importance of developing a diverse workforce.
  • Work collaboratively with other functional leads to mitigate business risks.
  • Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.

    (40%)
Knowledge/Skills
  • Knowledge of the regulated water business and the regulations impacting the business.
  • Knowledge of process and operational areas.
  • Knowledge of union contracts and the ability to lead union workers.
  • Knowledge of regulatory and compliance standards in the water utilities industry.
Experience/Education
  • Bachelors or equivalent experience
  • Minimum 2-5 years experience in leadership utility operations.
Schedule/Work Environment
  • Monday - Friday 7:30am - 4:30pm
  • Leads a team of 9 union members
  • Indoor and outdoor environment.
  • 24/7 Operations
  • Local and occasional regional travel
Licenses/Certifications
  • Valid State drivers license with the ability to pass a motor vehicle report.
  • DS3 Water License is preferred, not required.
Competencies

Manages Complexity

Ensures Accountability

Directs Work

Develops Talent

Builds Effective Teams

Balances Stakeholders

Position Requirements
5+ Years work experience
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