Customer Service Representative

Customer Service Representative (Full Time)

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team!

Job Details:

• Location:
  
  Store 1259, 932 W 6th St, Junction City, KS 66441 (may periodically cover Manhattan, KS)
• Schedule:
  
  Rotating shifts;
  Saturdays may be required, Sundays off.

Key Responsibilities:

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past due payments.
• Work rotating shifts and some Saturdays;
  Sundays off.

Requirements:

• Excellent customer service skills.
• Cash handling experience.
• Ability to operate computers and standard office equipment (preferred).
• Safe, secure, reliable transportation; valid driver's license and auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance—essential requirement.
• Minimum age 18.
• Proof of eligibility to legally work in the United States.
• Ability to work at Manhattan, KS office on occasion.

Compensation: $13.00-$15.00 per hour.

Benefits:

• Monthly bonus program.
• Steady hours.
• Paid Time Off.
• Paid Holidays.
• 401(k).
• Dental insurance.
• Employee assistance program.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Referral program.
• Vision insurance.
• Benefits available to full time employees at varying lengths of employment.

Company Overview:

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions with over 30 years of experience, offering credit options for consumers underserved by traditional banking institutions and expanding services to small businesses. The company operates approximately 230 branches nationwide and online under the brands Lend Nation and 310‑Loan in Canada. QCHI provides consumers easy and hassle‑free access to short‑term loans, check cashing, and bill pay services.

Headquarters is in Lenexa, Kansas with about 700 employees across the United States.

QCHI / Lend Nation is an Equal Opportunity Employer.