Office Supervisor

Description

Are you a natural leader with a passion for operational excellence and outstanding customer service? Pawnee Mental Health Services is looking for an experienced and motivated Office Supervisor to oversee the operations of our Central region offices. In this critical role, you’ll guide a dedicated team, ensure exceptional service for our clients, and maintain a professional, welcoming environment that reflects our commitment to mental health care.

Pawnee Mental Health is a non-profit Certified Community Behavioral Health Center (CCBHC) helping underserved populations in 10 counties here in North-Central Kansas. We are a vibrant community of passionate people looking for our next teammate – you!?

At Pawnee Mental Health, we know our employees are the foundation of our success. That’s why we offer a robust benefits package to support your well-being, including:

• Medical & Vision Insurance: Accessible plans to support your health needs.
• Dental Insurance: 100% covered by Pawnee for employees.
• Kansas Public Employee Retirement System (KPERS): Secure your future with KPERS retirement benefits.
• Paid Holidays: Enjoy 8 paid holidays throughout the year.
• Generous PTO: Start earning 10 hours of PTO per month in your first year.
• Paid Medical Leave: Receive a 40-hour bank of paid medical leave.
• Employee Assistance Program (EAP): Access support resources for your personal and professional life.

As the Office Supervisor, you will:

• Lead and Inspire: Set the standard for friendly, compassionate service while supervising, training, and evaluating your team.
• Ensure Efficiency: Oversee office procedures, implement improvements, and manage staffing to provide seamless operations.
• Maintain a Professional Environment: Keep facilities clean, organized, and safe, addressing maintenance and inventory needs proactively.
• Support Clients and Staff: Serve as a key contact for resolving concerns, maintaining EHR systems, and handling client complaints when needed.
• Foster
  
  Collaboration:
  
  Work with IT, Facilities, and Accounts Payable teams to address technical, maintenance, and financial needs.
• Contribute to Success: Represent the agency on committees and work groups, and support administrative tasks for the Chief Operating Officer.
• Stay Flexible: Travel to satellite offices as needed to ensure consistent operations across locations.

• Proven leadership skills and the ability to motivate and develop a team.
• Strong organizational and problem-solving abilities to manage multiple responsibilities effectively.
• A proactive mindset with a commitment to creating a welcoming and secure environment for clients and staff.
• Dedication to ethical standards and a passion for supporting the mission of mental health care.

Requirements

Qualifications
:

Required:

• High School diploma or equivalent.
• 3 years of clerical experience, preferably in a medical office.
• Post-secondary education in office administration will substitute for 2 years of experience.
• Strong knowledge of Microsoft Word and Excel.
• Strong oral and written communication skills using the English language.

Preferred:

• Supervisory experience in a customer service environment.
• Customer service training or experience.
• Mechanical aptitude which enables office equipment operation and basic building and grounds upkeep.
• Multi-lingual skills.

All employees will be required to submit to and pass a background check and drug screening.