Senior QA Analyst — Supply Chain & Cost of Quality

Overview

Great brands reflect culture.

The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family,you’re backed by the resources, reach, and career opportunities of aworld-class sports company.

That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand.

We’re looking for great peoplewho want toinfluencecultureand the generation that is shaping what’s next.

Whether you’re building strategy,shaping innovations, or creating unforgettable customer moments,you’ll contribute to decisions and experiences thatdefineour brands’ impactin the communities we serve.

Come change the game with us. Apply today!

We are looking for aQuality Assurance Analystto join the team at our Junction City, KSdistribution center. This is not remote work opportunity.

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• Support developing, implementing, and owning all quality assurance policies, procedures, and expectations across the entire distribution center network to ensure standards are in alignment with all of our key vendors (i.e. Nike, Adidas, Puma, New Balance, Converse)
• Provide analytics to help standardize inventory quality assurance to improve customer product satisfaction scores as well as protect the Foot Locker brand
• Track North American KPIs for quality assurance and support each site's ICQA Operations Managers to ensure they are achieving expectations
• Analyze quality data and trends to identify opportunities for process improvement and cost reductions within our incoming inspections and product return processes
• Help lead quality audits at each facility to validate each site is adhering to established procedures
• Collaborate with vendor relations team to provide consistent feedback to vendors to continue to improve product quality for retail stores
• Partner with Finance to develop a total cost of quality to include rework, scrap, return to vendor, and any other cost related to non-conforming product to provide reporting up to the Vice President of Supply Chain Operations
• Collaborate with cross-functional teams to drive a significant improvement in total cost of quality and customer satisfaction scores for e-commerce orders
• Benchmark with other best-in-class retailers and innovate strategy and technologies to drive continuous improvement
• Provide direct oversight of various quality assurance programs essential to supply chain
• Drive proactive change management to all levels of the team impacted by process change
• Model our core values of leadership, innovation, integrity, teamwork, and service while delivering subject matter expertise in a customer-centric high-performing culture

• Bachelor’s degree, Engineering or related field preferred
• 3-7+ years combined experience in quality assurance and inventory control
• Six Sigma green belt or higher
• Proven track record of implementing inventory control initiatives that resulted in improved accuracy, efficiency, and cost savings
• Demonstrated ability to own projects, think big, and influence across all levels of the organization, including presentations to Executive leadership team and board of directors
• Detail- and quality-oriented with experience developing quality standards and standardizing SOPs
• Able to operate with sound reasoning and judgement coupled with a high level of resourcefulness
• Experienced in working with complex data to perform statistical analysis and analyze root causes to make data-driven decisions for the implementation of long-term solutions that improve operational outcomes and process control
• Stro…