Office Assistant ; PCN

Position Overview

This position is part of the crew within the Division of Corporations, Business and Professional Licensing at our Juneau office. We're looking for someone who enjoys variety and thrives in a fast-paced environment.

• Greeting and assisting walk-in customers with a smile
• Organizing important documents
• Processing mail and scanning paperwork
• Answering a multi-line phone system
• Taking payments
• Performing data entry with accuracy
• Delivering top-notch customer service every step of the way

• Customer Service Champion: Anticipate needs and deliver top-notch service
• Integrity & Honesty: Do the right thing even when no one’s watching
• People Person: Build strong relationships with warmth and empathy
• Detail Detective: Notice small errors to keep everything running smoothly

• High school diploma or equivalent
• One year of clerical experience (greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change)
• College education may substitute for required experience (3 semester hours or 4 quarter hours equal one month of experience)
• Regular driver’s license and 18 years of age or older may be required for motor vehicle operation
• Skill in typing may be required

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation may call in Juneau or TTY:
Alaska Relay 711 or  The State of Alaska is an equal opportunity employer.

For applicant questions, contact Andrew Gallaher, Administrative Assistant 2, phone , email andrew.gallaher.