Administrative Officer

Administrative Officer 2 (02-8046) in Juneau, AK

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

Under general direction from the Division Operations Manager (DOM), the Administrative Officer 2 (AO2) will coordinate and oversee a variety of administrative functions supporting the Division of Retirement and Benefits, including personnel, payroll, procurement, contracts, travel, accounts payable and legislative support. A strong emphasis of this position is contract administration including, coordinating procurement activities, monitoring contract requirements and deliverables and maintaining documentation.

This position also provides guidance and support to staff, help ensure compliance with the State of Alaska policies and procedures and maintain accurate records and documentation. This position also coordinates with internal teams and other state agencies to support daily operations, resolve issues and improve administrative processes. This position requires strong organizational skills, sound judgement, attention to detail, and the ability to manage competing priorities while handling confidential documentation.

The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that members experience excellent, accurate, and timely service; and members understand the value of, and effectively manage, their retirement and health benefits. The Administrative Service section prides itself on providing the very best customer service experience to our members and colleagues while promoting a team-oriented environment.

The Administrative Officer 2 leads the charge by managing the Administrative Services section within the Division. Administrative Officer 2 works closely with all the sections to ensure their administrative and operational needs are met while providing the best customer service experience.

As part of a division that has offices in Juneau and Anchorage, a $56M budget, 130 employees, and provides services to State and Political Subdivision employers, employees, and retirees in communities throughout the State, you will have the opportunity to provide a positive impact on our members as well as your colleagues. This position also offers telework opportunities after the incumbent successfully completes their probationary period.

This position is located on the 6 th floor of the State Office Building in downtown Juneau and operates in a professional, office-based environment. The daily work environment is collaborative and fast-paced, requiring coordination with staff across the Division, attention to detail and handling of confidential personnel, financial, and member information.

We are interested in candidates who possess some or all of the following position specific competencies:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve;…