Faculty Support & Onboarding Lead
Listed on 2026-10-17
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Education / Teaching
Pearson is seeking a proactive Faculty Support Lead to join a team delivering top-tier support to educators using Pearson courseware. You will coach the Faculty Support Associates, manage escalations, and ensure high service levels for key adoptions.
You will proactively check in with top adoptions, support at-risk accounts, and run instructor onboarding sessions while collaborating with cross-functional teams. Strong communication and time management are essential.
We are seeking a motivated Faculty Support & Onboarding Lead to join Pearson in Juneau, AK, United States.
Learn more about the Faculty Support & Onboarding Lead role in the description above.
We appreciate your interest in this position.
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This posting is for the Faculty Support & Onboarding Lead role at Pearson, based in Juneau, AK, United States.
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