Retirement and Technician

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

This position will serve as a Retirement and Benefits Technician 2 for the Pension Adjustment and Disability Unit. This position will be processing deferred compensation requests, disability applications and other various actions when members return to work after retirement.

The Division of Retirement and Benefits administers the State of Alaska and political subdivision disability retirement programs as well as deferred compensation plan changes through Empower Retirement. Our focus is to deliver excellent, accurate, and timely service to our member community.

This position will gain knowledge in the area of disability retirement, deferred compensation and pension adjustments, giving the employee a wide range of competencies for future promotional opportunities.

The workspace is located on the eighth floor of the State Office Building in downtown Juneau. The hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.

We are interested in candidates who possess some or all of the following position specific competencies:

• Arithmetic/Mathematical Reasoning:
  Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.
• Customer Service:
  Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Flexibility:
  Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Reading Comprehension:
  Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Computer
  
  Skills:
  
  Uses computers, software applications, databases, and automated systems to accomplish work.

Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.

OR

Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.

"Processing," means responsibility for performing basic calculations, the accuracy of the information, and its compliance with policy and guidelines.

The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere.

OR

One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.

"Application of guidelines or policy," means that written direction or accepted theory, from which deviation is not a common option, dictates the nature and process of the work.

Experience is equivalent to Office Assistant 2, Office Assistant 3, Office Assistant 4, Accounting Clerk, Secretary, and Statistical Clerk with the State of Alaska or the equivalent elsewhere.

OR

One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.

Please read the below information carefully. This applies to your application submission.

Please be sure to check our residency definition to determine if you qualify.

• Copies of the last two (2) performance evaluations, or two (2) letters of reference from a supervisor,
• Copies (not originals) of official college/university transcripts (only if using post-secondary education as part of your application package to meet minimum qualifications),
• A list of at least three professional and/or academic references, including the following required contact information:
  • Reference Name,
  • Reference relationship (ex: Supervisor,…