Legislative Moderator

Operates audio/video equipment and teleconference and video conference software.

Moderates committee hearings, coordinating in-person and remote public testimony and facilitating participation in the legislative process.

Coordinates with Media Services regarding meeting status and assists with troubleshooting teleconference connections and audiovisual equipment during hearings.

Processes Public Opinion Messages (POMs) received by phone, email, or paper form and enters them into the Public Opinion Message System.

Answers office telephones and responds to inquiries from the public and legislative staff.

Serves as call operator for committee hearings, gathering caller information to ensure placement in the correct meeting.

Assists the public in locating information related to statutes, legislation, and legislative proceedings.

Identifies appropriate resources for public inquiries and provides contact information.

Performs other duties as assigned.

Independently moderates complex committee hearings, including those involving executive sessions, and manages high-volume public testimony.

Troubleshoots teleconference and audiovisual issues with minimal supervision.

Demonstrates advanced knowledge of legislative procedures, information systems, and public participation processes.

Conducts advanced research on statutes, legislation, and legislative actions.

Monitors and responds to public inquiries through the Legislature's website chat service

Responds to more complex public inquiries and assists the public in navigating legislative information and resources.

Assists with the training, onboarding, and professional development of new moderators as needed.

Performs other duties as assigned.

Knowledge of customer service principles and processes.

Knowledge of basic computer programs, information retrieval systems, and office productivity tools.

Ability to write and speak clearly, concisely, and in a well-organized manner.

Ability to act professionally, objectively, and impartially when interacting with legislators, staff, and the public.

Ability to communicate effectively and diplomatically across diverse personal contacts.

Ability to maintain strict confidentiality and exercise discretion in politically sensitive environments.

Ability to manage multiple tasks, respond to changing priorities, and exercise sound judgment in a fast-paced environment.

Ability to learn and operate audiovisual equipment, teleconference systems, and legislative information technology.

Knowledge of the Alaska State Legislature, legislative process, and committee procedures.

Knowledge of Alaska state government divisions, programs, and public services.

Knowledge of Alaska State Legislature's online and print research resources.

Ability to guide and instruct requestors on navigating legislative information systems and public resources.

Ability to independently troubleshoot technical and operational issues and provide guidance to less experienced staff.

Working here is a chance to be a part of Alaska history. LAA employees provide essential nonpartisan support to the Legislature where vital policy and laws are created. The Agency is made up of eleven sections led by a management team with 200 years of combined legislative experience and institutional knowledge who, along with our staff, share an unwavering commitment to serving Alaskans.

We work in a dynamic environment and teamwork is not just a buzzword, but fundamental to everything we do.

We value:

We are committed to responsible use of human, financial, and environmental resources.

We provide services without discrimination or judgment.

We are honest and ethical in our work.

The Alaska Legislature values the unique contributions that candidates with diverse experiences, knowledge and backgrounds can bring to our work. We are an equal opportunity employer committed to embedding diversity, equity, inclusion, and accessibility at our workplace.

The Alaska Legislature offers health benefits including a range of coverage choices for medical, dental, and vision; a health flexible spending account; as well as other health services such as Teladoc, Hinge Health, and Surgery Plus. In addition, there are a variety of supplemental elections: life insurance, additional…