Wellness Manager - Community & Behavioral Services - Juneau

Staff Wellness Manager

Department: Community & Behavioral Services

Location: Juneau

Covered Position: Yes

Exemption Status: Exempt

Pay Grade(s): 12-14 ($79,306.50 + DOE)

Purpose:. The Staff Wellness Manager supports the emotional, psychological, and physical well-being of employees across Tlingit & Haida, with dedicated support to the Community & Behavioral Services Division. This position leads trauma-informed wellness initiatives focused on preventing and addressing vicarious trauma, secondary traumatic stress, compassion fatigue, and burnout. The Manager provides structured support to employees and teams following critical or high-impact incidents and promotes strategies that strengthen resilience, engagement, and overall well-being.

This role fosters a supportive and trauma-informed workplace culture that prioritizes employee wellness and enhances psychological safety throughout the organization.

• Develop and deliver trainings or workshops to Tribe employees as directed on topics such as:
  • Trauma Stewardship
  • Resilience and coping strategies
  • Stress management and emotional regulation
  • Boundaries and self-care
• Provide post-incident support (psychological first aid) to individuals and teams at the Tribe, including facilitating debriefings and coordinating follow-up resources
• Develop, implement, and evaluate a trauma-informed staff wellness program tailored to the Community & Behavioral Services Division
• Develop protocols for staff wellness response following critical or high-impact workplace incidents, in coordination with appropriate leadership and resources.
• Develop and maintain staff wellness resources, educational materials, referral pathways, and communication tools.
• Provide consultation and guidance to supervisors and leaders on trauma-informed approaches to employee wellness, while maintaining appropriate employee confidentiality.
• Maintain appropriate documentation and aggregate program data while protecting employee confidentiality and sensitive wellness information.
• Develop and coordinate employee recognition and connection initiatives that support belonging, morale, and workplace well-being.
• Lead initiatives focused on reducing vicarious trauma, secondary traumatic stress, burnout, compassion fatigue, and moral distress
• Collaborate with clinical leadership to identify high-risk roles or teams and proactively provide support
• Offer confidential consultations for stress, burnout, anxiety, or work-life balance
• Conduct risk assessments and referrals for higher-level care when needed, including assisting employees with connecting with our clinician on-call as necessary
• Coordinate access to mental health resources, including Employee Assistance Programs (EAP), counseling, and peer support networks
• Facilitate talking circles, peer support groups or reflective practice sessions for staff
• Conduct regular needs assessments (surveys, focus groups, utilization data) to guide programming
• Monitor and evaluate wellness program effectiveness, including tracking burnout, engagement, and retention indicators
• Promote a culture of psychological safety, wellness, and open communication
• Partner with leadership on policies related to staff well-being, workload balance, and trauma-informed practices

• Excellent interpersonal, communication, and crisis response skills
• Ability to maintain strict confidentiality and professional boundaries
• Strong consultation skills
• Systems-thinking skills
• Ability to work with employees at all levels
• Knowledge of occupational health psychology
• Experience facilitating groups, training, or debriefings
• Comfort working in fast-paced or high-stress environments
• Strong understanding of:
  • Trauma-informed care principles
  • Vicarious trauma and secondary traumatic stress
  • Burnout prevention strategies
• Ability to maintain confidentiality and handle sensitive situations with professionalism
• Commitment to confidentiality, integrity, and ethical conduct.
• Cultural competency and respect for Tlingit, Haida, and Tsimshian cultures and communities.

• Bachelor’s degree in Behavioral Health, Social Work, Psychology, Public Health, or related field
• Four (4)+ years of experience in behavioral health, staff wellness, or employee support services

• Master’s degree in Behavioral Health, Social Work, Psychology, Public Health, or related field
• Licensure or certification in a behavioral health field (e.g., LCSW, LPC, LMFT)
• Training in Critical Incident Stress…