Vice President, Chief Architect

Overview

Pager Duty, Inc. (NYSE:

PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, Pager Duty is essential for delivering always-on digital experiences to modern businesses.

Join us. At Pager Duty, you ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

We are looking for a technologist and proven leader that is equally passionate about large scale distributed systems and leveraging architecture as a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and strategy.

You will report to the CTO and play a key role in working across the Engineering and Product organizations to drive alignment on design patterns, standardization and best practices to support the business. If you are technical, creative, future focused, and excited about fostering an environment amongst our teams that helps create avenues for success and learning, then this is a great opportunity for you.

We believe sound architecture oriented thinking can help teams produce great products that deliver value and delight our customers. Striving for creative, pragmatic, and high quality enables us to deliver faster to market and maintain our brand promise of reliability.

• Lead technology strategy that influences across multiple products, teams, and geographies
• Driving and promoting reliability engineering strategy and best practices
• Lead design reviews to ensure scalable and reliable systems
• Stay close to technology with a hands on approach
• Be future focused by incorporating corporate strategy, customer needs, industry trends, and technology together
• Actively participate across engineering, product and corporate strategy teams that not only result in successful outcomes for our customers but also in operational excellence
• Act as coach and mentor to our Staff+ engineers
• Promote a culture of creativity, learning, and collective success resulting in a technology and architecture roadmap that delivers on business outcomes
• Bring a pragmatic approach to technology driven decisions and investments
• Ability to participate quickly in teams at both architecture design and implementation

• Demonstrated experience in a similar role and capacity with distributed systems operating in cloud environments
• Strong leadership skills that showcases by leading through influence across functional and organization boundaries
• Experience in driving architecture throughout a product portfolio across a diverse technology organization
• Experience in establishing, driving, standardizing reliability engineering practices
• Excellent communications skills to engage with both business and technical audiences
• Proven track record of innovative, creative, and results driven outcomes
• Extensive experience with architecting and developing large scale distributed systems and developing enterprise level technology roadmaps
• Experience with cloud platforms (e.g., AWS, Azure, or GCP)
• Experience working with team members across various geographies
• Experience in evaluating talent and products in mergers and acquisitions

We encourage you to submit your resume even if you don t meet every requirement. We value potential and consider each candidate s full professional story. Whether you re exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn t the right role or time - sign up for job alerts () !

Pager Duty operates a hybrid work model with offices () in 8 major cities:
Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location…