ITAM Solutions Architect

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

The ITAM Solutions Architect is a quota-carrying expert who owns customer outcomes by selling and architecting best-in-class ITAM and Fin Ops solutions. Blending deep domain expertise with strong commercial acumen, this role helps enterprise customers solve complex IT and business challenges — turning asset visibility and control into a strategic advantage.

The ITAM Solutions Architect owns a territory, vertical, or named account list and is responsible for identifying, designing, and selling transformative ITAM solutions. This individual will collaborate with SHI Account Executives, internal stakeholders and SHI partners to lead engagements from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success. This role reports to the Snr Director, ITAM Sales.

• A. Sales Ownership and Customer Impact

• Own a territory, vertical, or named account list and achieve quota through consultative selling of ITAM and Fin Ops solutions.

• To support consistent attainment of quota, the ITAM Solutions Architect is expected to maintain healthy pipeline coverage across both the current and upcoming quarters:

• Current Quarter: A minimum of 3x coverage on the remaining gap to quota, factoring in already invoiced or committed revenue.

• Next Quarter: A minimum of 3x total quarterly quota, consisting of qualified opportunities that align to SHIs ITAM and Fin Ops offerings and show a clear path to closure.

• B. Solution Architecture and Consulting

• Design tailored solutions that help customers achieve IT cost control, compliance, and innovation goals.

• Provide subject matter expertise across the ITAM lifecycle — from license strategy and tool adoption to decommissioning.

• Stay current with major vendor programs and industry best practices to guide customers on optimal strategies.

• Act as a transformation partner, enabling customers to mature their ITAM and Fin Ops capabilities over time.

• C. Internal Enablement and Thought Leadership

• Collaborate with internal teams to educate and enable SHI sales and delivery teams.

• Mentor ITAM analysts, consultants, and junior team members to raise overall delivery quality.

• Support marketing events, webinars, and industry forums to promote SHI’s thought leadership.

• Provide market insights and feedback to ITAM leadership to refine services and positioning.

• Pipeline expectations will be reviewed regularly with sales leadership to ensure sustained performance, accurate forecasting, and proactive deal strategy. SHI ITAM will follow the MEDDPICC sales methodology

• Lead customer discovery sessions to identify pain points, transformation goals, and solution needs.

• Deliver compelling value propositions through proposals, SOWs, and RFP responses.

• Close deals that drive customer success and position SHI as a strategic ITAM partner.

• Problem-Solving:
  Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

• Communication:
  Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

• Adaptability:
  Can lead others through change, help teams adapt to new directions, and create a culture open to change.

• Leadership:
  Can take ownership of complex team initiatives,…