Senior Product Manager

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The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Senior Product Manager is a senior individual contributor who orchestrates complex, cross-platform technology initiatives that advance enterprise strategy and operational reliability. As a Senior Product Manager, you will plan and manage the enhancement and/or integration of the business products with a special focus on clinical care management and technology solutions. This role is pivotal in translating business vision into scalable technology solutions, ensuring seamless integration across platforms such as clinical care management platforms, telephony, data systems, and enterprise architecture.

The Senior Product Manager will serve as a key interface between business and technology, driving transformation and innovation while maintaining operational rigor. The Senior Product Manager will partner with an agile delivery team & stakeholders to foster an environment of continuous delivery and improvement.

• Strategic Leadership & Transformation: Lead emerging transformation efforts, aligning technology roadmaps with enterprise objectives and clinical, operational, and customer experience goals. Champion innovation and scalability for new markets, services, and population launches.

• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

• Stakeholder Management: Cultivate strong relationships with senior leaders, business leaders, and technical teams. Serve as a trusted advisor, translating complex technical concepts into actionable business insights and recommendations. Facilitate alignment and consensus among diverse stakeholders, ensuring transparency and shared ownership of outcomes.

• Cross-Platform Delivery: Drive end-to-end delivery of business capabilities across various clinical platforms. Manage dependencies, milestones, and inter-team coordination to ensure timely and effective execution.

• Encourages innovation and experimentation on teams to drive team engagement.

• Governance &
  
  Risk Management:
  
  Evaluate and communicate the business impact of architectural and integration decisions. Ensure compliance, reliability, and scalability, proactively managing operational risks and issue resolution.

• Operational Oversight: Anticipate and manage the impact of system changes, outages, and upgrades. Partner with IT and business teams to triage issues and elevate risks as needed.

• Reporting & Communication: Prepare concise, status reports and summaries. Convert technical updates into clear business terms for leadership visibility.

• Mentorship & Enablement: Support the development of product owners and analysts, fostering technical fluency and structured delivery approaches.

• 3+ years of experience OR

• A Bachelor’s degree - Areas of consideration are:
  Product Management, Health Informatics, Business, Computer Science, Engineering, or related

• Comprehensive knowledge of all Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel

• JIRA Align experience

• Azure Dev Ops (ADO) experience

• Demonstrated ability to articulate ideas effectively in both written and oral forms

• Demonstrated ability to articulate ideas effectively in both written and oral forms, collaboration and team-building skills

• Exceptional stakeholder management and executive communication skills.

• Demonstrated ability to lead cross-functional initiatives and drive transformation across technology and business domains.

• Strong organizational skills; capable of handling multiple details simultaneously, with ability to move between strategic and tactical work in a dynamic environment with changing processes and priorities and manage multiple tasks and deadlines with attention to detail

• Strong intuition about user experience and what makes a…