Legal Operations Manager

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Title:

Legal Operations Manager
Job Function:

Legal

Location:

JUNEAU
Workplace Category:
Onsite
Company:

Harley-Davidson Motor Company
Full or Part-Time:

Full Time
Shift: SHIFT1

In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come.

Are you ready to ride with us?

Harley-Davidson Motor Company, founded in a humble Milwaukee backyard shed in 1903, still calls the city home. Today, its Corporate Campus includes a 4.8-acre public park—a welcoming green space open to all. Join our team as aLegal Operations Mgr.

The Legal Operations Manager will have responsibility in the following primary areas: (i) legal technology and systems, (ii) process improvement, (iii) knowledge and matter management systems, (iv) vendor and financial management, and (v) metrics and reporting for the Legal Department. The individual in this role must have excellent time management, project management, and communication skills to effectively manage competing priorities and drive complex projects involving stakeholders at all levels to completion.

The ideal candidate will have: (i) extensive experience with legal billing and legal case management software, (ii) experience leading RFPs, negotiating fee arrangements, and monitoring vendor performance, and (iii) expertise in defining and tracking key performance indicators (KPIs) for legal operations.

• Evaluate, implement, and manage legal tech tools (e.g., e-billing, matter management, contract lifecycle management).
• Lead system integrations and ensure user adoption across the legal team.
• Maintain data integrity and reporting capabilities.

• Identify and implement process improvements to streamline legal operations.
• Lead cross-functional projects and change management initiatives.
• Develop and enforce best practices and standard operating procedures.

• Oversee knowledge management systems to ensure effective information sharing.
• Develop strategies for capturing institutional knowledge and legal precedents.
• Support matter intake and tracking processes.

• Manage relationships with outside counsel and legal service providers.
• Lead RFPs, negotiate fee arrangements, and monitor vendor performance.
• Collaborate with Finance to manage legal budgets and track spend.

• Define and track key performance indicators (KPIs) for legal operations.
• Provide regular reports and insights to legal leadership.
• Use data to drive continuous improvement and strategic decision-making.

• High School Diploma or Equivalent Required

• Bachelor's Degree Preferred

• Typically requires a minimum of 5 years of related experience
• Legal operations-related experience
• Works independently with guidance in only the most complex situations
• Proven ability to prioritize, organize, and implement multiple complex projects
• Critically evaluate information from multiple sources, ask questions, and reconcile differences to deliver effective guidance
• An ability to work on multiple tasks simultaneously and lead several projects in a dynamic and fast-paced work…