Systems Analyst II

Workforce Classification:
Telecommuter Join Our Team:
Do Meaningful Work and Improve People's Lives Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Analyzes business functions, processes, and procedures to provide solution recommendations, including system specifications and business process implications, based on business objectives, business requirements, and cost effectiveness. Collaborates with others in system development and design, which may include database, report, and interface design. Assists in the development of test plans and coordination or execution of testing activities and helps triage issues, anomalies, and opportunities to improve solutions.

Provides analysis and recommendations on problems of moderate scope and complexity. Works under general guidance while developing expertise within an assigned business domain. Able to analyze workflows and improve operational challenges by leveraging automation solutions to reduce manual effort and rework.

This role is Telecommuter.

• Represent the business within an Agile delivery team; develop and maintain strong relationships with business stakeholders; engage business partners to understand and develop expertise within the aligned business domain; and act as a liaison between business and IT for new system implementations, enhancements, and ongoing maintenance.
• Collaborate with business partners, IT partners, and delivery team members to identify, refine, and document requirements in the form of epics, features, user stories, use cases, business requirements, functional requirements, UI specifications, and business rules.
• Apply business process analysis and cost-benefit analysis techniques to evaluate solution options and support business decision-making.
• Develop and maintain knowledge of Premera systems, applications, and business processes within the aligned domain.
• Analyze and document current and future-state business processes to identify pain points, risks, and opportunities for operational efficiencies through technology solutions.
• Use system tools and data sources to perform data analysis, validate requirements, troubleshoot issues, support root cause analysis, and provide solution recommendations.
• Support the development of low-code and automation solutions to reduce repetitive manual work and improve process consistency.
• Perform and assist with data analysis to define business, process, functional, and data requirements; identify and resolve conflicting requirements; conduct gap analyses; and support reporting and data-mapping activities.
• Support end users in preparing, documenting, and executing test scenarios; create test scripts and test cases with guidance from team members; and assist with User Acceptance Testing (UAT).
• Provide input on backlog priorities, dependencies, and sprint planning activities.
• Identify opportunities for continuous improvement through analysis of business processes and technology solutions; collaborate with the delivery team to improve both team effectiveness and solution quality.
• Perform other duties as assigned.

• Bachelor's degree in Information Systems, Computer Science, Business, or related field, or equivalent combination of education and experience.
• Two (2) years of business systems analysis experience, including requirements gathering, business process analysis, and collaboration with cross-functional teams to deliver technology solutions.

• Experience in a software development environment utilizing Agile delivery practices, including Scrum and SAFe.
• Knowledge of project delivery methodologies, including Agile and Waterfall.
• Experience using SQL for data analysis, data validation, troubleshooting, or reporting.
• Knowledge of healthcare or health insurance industry processes and systems.
• Experience with product development and collaboration tools such as Azure Dev Ops, Visual Studio, Confluence, and Product Plan.

• Customer-focused with demonstrated ability to understand and align solutions to business needs, operational impact, and customer value.
• Demonstrates accountability and delivers results within a self-organized team environment.
• Ability to develop an understanding of business strategies,…