Product Manager - Technical

Hybrid Work

Select Health
- Murray

Full time

R185721

The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates with cross‑functional teams, including software developers, engineers, data analysts, and healthcare professionals, to define product roadmap, product requirements, prioritize features, and ensure successful product delivery.

• Works with Strategic owner(s) to define and execute the product vision, strategy, and Key Performance Indicators for technology products within the health plan.

• Gathers and analyzes user requirements, market trends, and business goals to inform product development and the development roadmap.

• Collaborates with cross-functional teams (center of excellence) to translate requirements into product features and prioritizes them based on business value, technical feasibility, and user needs.

• Works closely with values stream, platform manager, application support, and vendors to guide the product development process, ensuring timely and quality delivery.

• Monitors product performance through key metrics and user feedback, identifies areas for improvement, facilitates continuous exploration, and drives product enhancements.

• Stays updated with industry trends, healthcare regulations, and emerging technologies to drive innovation within the health plan.

• Collaborates with stakeholders, including internals teams, external partners, and end-users, to gather feedback, address concerns, ensure alignment with business objectives and applying continuous improvement methods.

• Communicates product updates, progress, and roadmap to relevant stakeholders, including senior management, department heads, and technical teams.

• Provides guidance and mentorship to junior product team members, fostering a collaborative and high-performing culture.

• Demonstrated relevant to the role product knowledge and hands-on experience working with those tools and processes

• Ability to lead complex projects

• Strong Analytical and problem-solving abilities

• Exceptional interpersonal and communication skills including writing, speaking and active listening

• Thorough understanding of business processes

• Ability to present ideas in user-friendly language

• Experience working in a team-oriented, collaborative environment

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Strong customer service orientation

• Demonstrates working technical knowledge of systems administration

• Demonstrated experience solving server/operating system problems that reduce impact to customers/end-users

• Business process and reengineering experience, as well as an understanding of the relationship between processes and policies

• Experience on products using Scaled Agile Framework.

The following qualifications are preferred but are not required for consideration:

• Experience working as a business analyst within pharmacy, pharmacy benefits, PBM, or a related healthcare environment .

• Moderate to advanced SQL skills , including experience developing queries to analyze, validate, and troubleshoot data across multiple data sources.

• Experience with Git Hub or similar source-control platforms for managing code, queries, documentation, and development changes.

• Understanding of and experience working with API integrations , including the ability to interpret technical documentation and support data exchanges between systems.

• Experience working within the healthcare or health insurance industry , with an understanding of healthcare business processes and data.

• Understanding of how healthcare data is produced, consumed, transformed, validated, and exchanged betw…