Tram Maintenance Supervisor

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As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture.

The Tram Maintenance Supervisor is responsible for all phases of tramway maintenance activity and the performance of journeyman level electrical and/or mechanical work. Oversees practices that determine the aerial tramway is operational, and that all aerial tramway maintenance personnel are trained, equipped, and capable of performing their duties for public operation. Constantly monitoring factors affecting the safe and efficient operation of tramway cars and the control center.

• Responsible for ensuring that all required maintenance and repair work is performed by staff and/or contractors in accordance with state and local operational codes, ANSI B-77 code and manufacturer’s specifications.
• Performs journey level electrical and/or mechanical work which includes troubleshooting, disassembling, repairing or rebuilding mechanical components or electrical systems; uses and supervises the use of tools per manufacturers’ instructions and specifications.
• Supervises the maintenance and repair work performed by maintenance personnel and contractors, after troubleshooting and determining exactly what corrective work, methods, resources are needed.
• Develops and maintains a preventative maintenance program and schedule for all tramway structures and systems; expedites all materials needed to do preventative maintenance or repairs.
• Provides training for maintenance staff in standby operations, generator operations and rescue car lift evacuations; participates in emergency lift evacuation upon notification by the General Manager.
• Ensures that safety measures and equipment (i.e. harnesses, helmet, etc.) are taken/used at all times, especially when staff climb towers or ride on top of tram cars.
• Ensures that subordinates are trained (including in emergency rope evacuation), equipped and fit to perform their duties.
• Ensures that maintenance staff are available at all times during public operation of the tramway.
• Makes staff assignments; schedules staff work, taking into consideration ongoing operational needs, availability of staff, equipment, parts, etc.; checks quality of work performed, all while guiding (and sometimes training) work crew to project completion.
• Takes a lead role during absence of the Tram & Facilities Manager.
• Constantly emphasizes the importance of customer service; monitors staff’s provision of the same, correcting weaknesses or problems. Must ensure that all timecards or pay sheets are reviewed, signed, and submitted in a timely manner.
• Periodically reviews the operator’s manual with each new and returning employee; records all training per the ANSI code. During operating hours, ensures the availability of at least one trained employee onsite to administer first aid.
• Performs basic trouble shooting of tram systems and able to record/log faults and bypasses per ANSI code.
• When necessary, due to personnel understaffing, unexpected absences, or emergencies, may perform the duties of a Tram Operator or Tram Attendant; on call during the regular tram operating season and will assist the General Manager when needed.
• Enforces operational and safety rules; always keeps General Manager and Tram & Facilities Manager informed regarding a condition or occurrence that may adversely affect the safety of the operation; monitors that all signs in the ramp area, safety equipment and rope evacuation equipment are in place.
• Performs other incidental and related duties as required and assigned.

• Extensive knowledge of the operation of aerial lift or tramway facilities, terminals and related equipment
• Knowledge of common industry practices and considerations
• Knowledge of maintenance and repair requirements; and applicable building, ANSI, OSHA and health codes
• Ability to…