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Head of Workforce Forecasting & Capacity Planning

Job in Juneau, Juneau Borough, Alaska, 99812, USA
Listing for: Datavant
Full Time position
Listed on 2026-01-10
Job specializations:
  • Management
    IT Project Manager, Business Management, Data Science Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 167000 - 208000 USD Yearly USD 167000.00 208000.00 YEAR
Job Description & How to Apply Below
A leading health data exchange company in Juneau, Alaska seeks a Director of Workforce Management. This role focuses on providing strategic leadership in forecasting and capacity planning for multi-site contact center operations. Responsibilities include overseeing a team, optimizing workforce processes, and collaborating with various business functions. Candidates should have extensive experience in contact center management, with strong analytical and leadership skills.

The estimated salary range for this role is between $167,000 and $208,000, alongside opportunities for variable compensation.
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