Customer Service Manager: Rural Ops Leader & Coach
Listed on 2026-09-30
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Management
Retail & Store Manager, Client Relationship Management
NANA Regional Corporation seeks a Customer Service Manager to lead a front-line CSR team serving Kotzebue and surrounding rural areas. You will set priorities, coach staff, supervise operations, and ensure accurate billing, timely payments, and strong customer interactions.
You will own KPIs, oversee escalation handling, and collaborate with Finance, Field Ops, Network Ops, and others to maintain service levels and customer satisfaction.
This opportunity is for the Customer Service Manager:
Rural Ops Leader & Coach role at NANA Regional Corporation.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Service Manager:
Rural Ops Leader & Coach role in the description above.
We appreciate your interest in this position.
Join NANA Regional Corporation and contribute to our ongoing work.
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