Director of Tram Operations and Facilities

Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. Alaska Native Corporations hold a distinct purpose and share a familiar creation story born in an act of Congress in 1971.

Join a fast-growing “forever” company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia.

At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit-sharing plans and help support a business model that gives back to the community of shareholders.

The Director of Tram Operations & Facilities provides leadership and oversight for the safe, reliable, and efficient operation of an aerial tramway and its associated facilities, infrastructure, and operational assets. This position is responsible for ensuring exceptional operational standards, regulatory compliance, preventative maintenance, facility readiness, and a high-quality visitor experience.

The Director leads tramway operations, facilities, maintenance, and related support functions while coordinating closely with the General Manager and other departments. The position plays a critical role in managing seasonal tourism demands, Alaska's variable weather and environmental conditions, emergency preparedness, equipment reliability, and operational continuity. The Director is also responsible for developing and maintaining a highly trained team and ensuring that all operations are conducted in accordance with applicable safety standards, regulations, policies, and industry best practices.

• Tram Operations: Direct the safe, reliable, and efficient daily operation of the aerial tramway, including operating procedures, staffing, scheduling, inspections, opening and closing procedures, weather monitoring, operational readiness, and service continuity.
• Safety & Regulatory Compliance: Ensure compliance with all applicable federal, state, and local regulations, safety requirements, permits, inspections, codes, and industry standards related to aerial tramway operations, occupational safety, facilities, and public access.
• Facilities Management: Oversee the operation, maintenance, cleanliness, security, and overall condition of buildings, guest areas, tram terminals, grounds, utilities, and other attraction facilities to ensure they are safe, functional, and visitor-ready.
• Maintenance & Asset Management: Establish and oversee preventative and corrective maintenance programs for the tramway, mechanical systems, equipment, facilities, vehicles, and infrastructure to maximize reliability, safety, asset life, and operational efficiency.
• Emergency & Incident Management: Develop, maintain, and regularly exercise emergency response, evacuation, rescue, weather, power outage, equipment failure, and business-continuity procedures, ensuring employees are properly trained and prepared to respond.
• Weather & Environmental Operations: Monitor and respond to Alaska weather, environmental, and site conditions that may affect tramway operations, facilities, employee safety, or the visitor experience, making timely decisions regarding operating status and closures.
• People Leadership & Development: Recruit, train, supervise, and develop tram operations, facilities, and maintenance personnel while establishing clear performance expectations and fostering a culture of safety, accountability, teamwork, and service excellence.
• Operational Planning & Performance: Develop operating plans, staffing models, procedures, schedules, and performance standards that support seasonal tourism volumes, operational efficiency, guest satisfaction, and organizational objectives.
• Capital Projects & Improvements: Identify facility, infrastructure, equipment, and technology needs and participate in the planning, budgeting, procurement, and implementation of capital improvements and major maintenance projects.
• Vendor & Contractor Management: Manage relationships with contractors, service providers, equipment suppliers, engineering professionals, and other vendors to ensure quality, cost-effective, and timely delivery of services and projects.
• Budget & Resource Management: Develop and…