Thrift Store Manager

Job Category
:
Thrift Stores - all positions

Requisition Number
: THRIF
026023

• Posted :
  October 15, 2026
• Full-Time
• On-site
• Rate : $24 USD per hour

Showing 1 location

Juneau Corps
Salvation Army Willoughby Ave
Juneau, AK , USA

Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Title: Thrift Store Manager

Reports To: Corps Officers

FLSA Status: Full-Time / 40 hours per week;
Non-Exempt

SCOPE OF POSITION:

Thrift Store Manager provides supervision, oversight, and management of store operations to generate revenues which support agency administration and programs. The Manager will manage staff, volunteers as well as oversee sales, donation of merchandise, promotion of the store in the community and internal fiscal controls with efficiency, effectiveness, and courtesy. This position will ensure financial success and employee satisfaction through the attainment of measurable objectives which must be accomplished in order to meet the demands of the job.

Responsibilities of Manager include: management of warehouse/distribution functions and personnel; store set-up; remodels, and closures; and retail operations. The overall goal is to financially support TSA programs by producing the highest possible revenue and margin while controlling operation costs. The Manager must ensure warehouse operations and donation collections run efficiently within budget and that quality product quickly reaches the sales floor.

Key success factors for the Manager include: meet or exceed revenue budget targets; reduce expenses due to improved processes; identify and establish new business/donation opportunities; and develop personnel succession plans to support evolving business needs.

EDUCATION AND

WORK EXPERIENCE:

• High School Diploma or Equivalency.
• Minimum two (2) years of management experience in a retail operation,
• merchandising and supervision of staff; experience overseeing volunteers a plus.
• Minimum two (2) years of specialty retail, thrift, consignment or distribution
• management experience preferred; three (3) years of experience highly desired.
• Costumer Service Experience.
• Computer
  - Software/Hardware Experience (Word, Excel, PowerPoint).

KNOWLEDGE, SKILLS, AND ABILITIE

REQUIRED:

• Ability to work independently with minimal supervision; responsible, well organized, honest, and dependable.
• Adaptable to working with individuals of diverse backgrounds and circumstances.
• Ability to maintain a professional, courteous, cooperative, welcoming manner with all individuals he/she with and demonstrate respect and a positive attitude toward them at all times.
• Proficiency in operating point of sale systems; working knowledge of budgets, projections, and fiscally responsible procedures.
• Strong verbal and written communication skills.
• Knowledge of general office equipment and Windows operating system.
• Ability to maintain a flexible work schedule including Saturdays.
• Current Alaska Driver license with acceptable driving history.

ESSENTIAL JOB FUNCITONS:

• Maintain a cooperative, friendly, and helpful attitude with employees, volunteers, customers and donors.
• Create a positive and constructive environment throughout the Family Store by working closely with co-workers and volunteers.
• Ensure the safety and well-being of all employees, volunteers, customers, and donors through clear communication and application of policies and procedures.
• Complete and submit all required and assigned paperwork in a timely and accurate manner.
• Oversee and manage staff, to include scheduling, hiring, supervising, coaching, performance evaluation, professional development, disciplining, and terminating as necessary.
• Ensure proper store and donation coverage through scheduling employee break and meal periods; review and approve employee timecards.
• Conduct staff training and hold staff meetings as needed.
• In conjunction with Warehouse Manager, develop, implement, and maintain efficient production system and practices to process donations, including sorting lines, bric-brae, etc.
• Ensure appropriate sales practices are done according to current fiscal standards; this incudes ringing in sales, register corrections and over-rings, credit card transactions, denials or rejected credit cards.
• Safeguard cash at all times; verify daily deposits,…