Visitor Information Specialist

This position is located at the Mendenhall Glacier Visitor Center in Juneau, Alaska.

For additional information about the duties of this position, please contact Laura Buchheit hheit.

The salary of the position will be adjusted to include a 1.49% Cost of Living Allowance (COLA).
Duties

• Provides and supervises the daily operation of a Visitor Services Center including a program of interpretive and education programs, operations, natural resources, and partnerships.
• Responsible for visitor information and public services activities. Coordinates responses to inquiries about recreation facilities, user permits, points of interest, and related activities.
• Develops interpretive and environmental education programs, media and exhibits for use on the unit and the Visitor Center.
• Coordinates the public participation program, which is designed to involve interested publics in the decision-making processes.
• Provides leadership for planning and implementation of Interpretive Services and Conservation education programs for the unit interpretive program.
• Visitor services include: preventative safety messaging for local hazards such as bears, other wildlife, hazardous weather and trail conditions; and incident response for first aid accidents.
• Supervises 20% or less of assigned duties.
• Other duties as assigned.

• Must be a U.S. Citizen or National.
• Males born after 12-31-59 must be registered for Selective Service or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.
• Willing to live/work in remote locations (volatile/unpredictable)