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Bilingual QA Specialist: Elevate Customer Interactions

Job in Juneau, Juneau Borough, Alaska, 99812, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-02
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist / Manager, Data Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading research firm in Juneau, Alaska seeks a Quality Assurance Specialist to analyze case analysts' performance and ensure compliance with process requirements. Fluency in English and Spanish is required, alongside a Bachelor's Degree or equivalent experience. Responsibilities include reviewing interactions and providing feedback to enhance performance. This role promises a comprehensive compensation package tailored to candidates’ qualifications.
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