Installation Foreman

Description

We are seeking an experienced Heating & Plumbing Area Install Manager to lead and grow our residential installation operations in Juneau, Alaska. This is a field leadership role for an experienced trades professional who can lead people, solve problems, maintain quality, and hold teams accountable.

Our business is primarily residential heating and plumbing—approximately 60% heating and 40% plumbing—with limited HVAC work. The manager will own day-to-day department performance, including hiring, firing, training, quality control, troubleshooting, productivity, safety, customer issues, and team development. This is a hands‑on role requiring significant field presence and coaching.

The long‑term opportunity is to build a high‑performing department and advance into broader operational leadership as the company grows.

• Lead residential heating and plumbing installation, replacement, repair, and remodeling throughout Juneau, with limited HVAC work.
• Serve as the primary technical escalation point for difficult heating and plumbing troubleshooting, installation issues, and unexpected field conditions.
• Work alongside technicians when needed to diagnose problems, demonstrate proper techniques, and teach less‑experienced employees.
• Drive productivity, job efficiency, profitability, and accountability while maintaining quality.
• Perform field quality control and inspections; identify deficiencies and ensure they are corrected.
• Set and enforce standards for workmanship, code compliance, safety, cleanliness, customer service, and job completion.
• Resolve customer and field issues professionally while maintaining project alignment and code compliance.
• Hire, onboard, coach, develop, and hold technicians and apprentices accountable; manage a team scaling to 8+ direct reports.
• Identify appropriate opportunities for system improvements, upgrades, accessories, and additional work.
• Use Service Titan or similar field‑service software for scheduling, project tracking, timekeeping, documentation, and customer communication.
• Report to the shop at 6:45 AM for morning alignment, vehicle loading, and team briefings.

• High‑tier hourly rate plus performance bonuses tied to team performance, efficiency, department targets, and appropriate sales opportunities; $80,000–$125,000+ total effective annual compensation.
• Clear path toward broader operational leadership as the department and company grow.
• IRA with a 3% company match and employee tax‑free healthcare expense reimbursement program.
• PTO based on seniority, starting at 2 weeks paid vacation in Year 1 after the 90‑day probationary period.
• Boot reimbursement plus full company‑provided uniforms.
• Tight‑knit workplace with accessible leaders focused on hands‑on coaching, training, and long‑term career development.

• Extensive hands‑on experience in residential heating and plumbing installation, replacement, repair, and remodeling.
• Strong knowledge of residential heating, plumbing, heat pumps, forced‑air systems, and related equipment. HVAC experience is a plus, but not the primary focus.
• Prior foreman, lead technician, service manager, field supervisor, or comparable leadership experience with responsibility for developing and holding field personnel accountable.
• A hands‑on people leader who enjoys field work, troubleshooting difficult problems, teaching technicians, and setting the standard for quality workmanship.
• Strong diagnostic skills, trade‑tool proficiency, plan/blueprint reading, and knowledge of applicable codes and best practices.
• Strong communication and customer‑service skills with the ability to resolve field problems independently.
• Service Titan or similar…