Reentry & Recovery Case Manager - Reentry & Recovery - Juneau

Reentry & Recovery Case Manager - Reentry & Recovery - Juneau - Open Until Filled

Purpose: The Reentry & Recovery Case Manager is a key provider in the Reentry & Recovery program, serving participants who live in the non-congregate shelters reentering the community from incarceration or treatment, or seeking a safe and sober living environment. The incumbent provides essential case management services including coaching, mentorship and guidance for the Reentry & Recovery Program participants. The incumbent uses a wrap-around style service approach to provide professional and comprehensive casework services.

This position also assists the Participant Services Manager in the oversight and general guidance of R&R Peer Support Specialists.

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:

• Complete strengths and needs assessment with each participant at time of program admission and throughout their time in program, as indicated.
• Develop person-centered, individualized case plans with goals and objectives based on strengths and needs identified in assessment and through ongoing services.
• Provide professional and comprehensive case management services including linking, planning, advocating and monitoring of case plans for assigned program participants.
• Work with participants to develop individualized exit plans, regularly reviewing and planning for successful community reentry that includes employment and permanent housing.
• Engage appropriately with returning citizens to support them in identifying existing supports and community resources available.
• Work closely with Probation/Parole Office and participants to support compliance with terms of probation/parole.
• Work with each participant on their financial wellness to create a financial plan. Work with the R&R Operations Manager to ensure that required payments are being made to the Reentry & Recovery Program.
• Ensure each participant’s right to privacy and maintain strict confidentiality at all times.
• Participate in case staffing reviews with Participant Services Manager, including regularly reviewing case plans and exit plans for each participant.
• Maintain thorough and timely case records within electronic record keeping system, including documenting all contact with participants and service providers.
• Responsible for interdepartmental and interagency coordination of services
• Responsible for learning about potential referral programs
• Responsible for working with referrals from departments across Tlingit & Haida, Dept. of Corrections (DOC), and various treatment centers
• Assist participants with access to community resources, including public transit, Job Service, Alask Learning Network/SERRC, local 12 step/support meetings and/or other recovery supporting meetings, mental health services, and other community resources.
• Interview possible program participants and make recommendations as to appropriateness of applicant as a participant of the Reentry & Recovery Program.
• Be available to do in-reach education about the Reentry & Recovery Program at LLLC (Lemon Creek Correctional Center)
• Explain program options and services available to participants and the requirements for each program.
• Other duties as assigned

Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively:

• Knowledge of local, State and Federal service agencies and resources
• Ability to read and interpret procedures to make decisions and conclusions
• Mastery of basic office procedures and practices
• Excellent writing skills
• Ability to evaluate and recommend changes in a participant’s case plan/exit plan
• Excellent customer service skills and interpersonal communication skills
• Ability to practice tact, courtesy and discretion
• Excellent prioritization and time management skills
• Experience working with Native American/Alaska Native clientele; sensitive to the cultural diversity and needs of this population
• General knowledge regarding current approaches to recovery and reentry into the community for individuals who have been incarcerated

Minimum Qualifications (education, experience,…