Social Services Associate Bethel; PCN

Social Services Associate (SSA)

This full‑time position is located in Bethel, Alaska and is open to Alaska Residents only. Applicants must meet the residency definition outlined by the Department of Family and Community Services.

• Travel up to four times a month to provide support in family contact sessions, gathering information for assessments, case planning and evaluation.
• Assist professional staff by accessing electronic databases, providing parenting support, and making necessary referrals to other agencies.
• Support families and children by enhancing capacities, providing healthy start resources, maintaining cultural connections, and promoting safe and permanent homes.
• Maintain professionalism, calmness, and strong critical‑thinking skills while interacting with families, children, and staff.
• Work overtime as required by the Office of Children’s Services; support a healthy work/life balance for all staff.

• Interpersonal
  
  Skills:
  
  Understanding, friendliness, courtesy, tact, empathy, politeness, with experience dealing with difficult, hostile, or distressed individuals and sensitivity to cultural diversity.
• Customer/Quality Focus: Ability to anticipate, monitor, and meet the needs of customers, provide high‑quality service, and continually seek to improve.
• Adaptability: Adjust to changing environments, gather relevant information, and apply critical thinking to address multiple demands and competing priorities.
• Computer
  
  Skills:
  
  Proficiency using computers, software applications, databases, and automated systems.
• Teamwork: Encourage cooperation, pride, trust, and group identity; work with others to achieve common goals.

• A valid Real‑a driver’s license is required.
• Mileage reimbursement is available when a personal vehicle is used; automotive insurance must be in place prior to use.
• A child‑protective history check, background check, and fingerprint check will be performed per state regulations.
• Additional training courses may be required, usually located in Anchorage.

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, or the general public with guidelines, policies, or services.

Full‑time benefits include insurance, retirement, paid leave, and twelve paid holidays per year. Probationary period: first six months are considered training.

Apply through the Workplace Alaska website. For instructions, visit the Workplace Alaska “

How to Apply

” page: (Use the "Apply for this Job" box below)..

For questions, contact Maria Cunningham, Talent Acquisition Specialist, Phone: 907‑334‑2473, Email: maria.cunningham.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities requiring accommodation, auxiliary aides or services, or alternative communication formats should call 1‑800‑587‑4095 in Juneau or TTY:
Alaska Relay 711. The State of Alaska is an equal‑opportunity employer.