Protective Services Specialist Juneau PCN

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 1/2 - Traveling

in Juneau Alaska.

The position is open to Alaska Residents.

As a Protective Services Specialist (PSS), responsible for Child Protective Services in the Family Services Unit, the Investigations & Assessment Unit, or as a Generalist covering both. This position is based out of the Juneau Field Office and incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month. This position is based out of Juneau, but casework is for all of Southeast Regional Field Offices which consist of Juneau, Ketchikan, Petersburg, Sitka, and Craig.

Travel to villages or cities for placement or visitation varies based on regional needs.

Successful applicants will start at level 1, or 2 depending on experience and qualifications. This case carrying position offers a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. The Protective Services Specialist will develop plans to ensure child safety while assisting parents in addressing their protective factors, may be placing children with a relative or licensed foster home when applicable, provide ongoing and/or in‑home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face‑to‑face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies.

The Mission of the Office of Children’s Services is:
Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

The Office of Children’s Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.

Everything we do is underpinned by our Core Values:
Hope, Integrity, Respect, and Empathy.

The Office of Children’s Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on‑the‑job training with your supervisor, and with other colleagues.

While this is a field‑based position that involves working in the community, part‑time telework within the duty station is an option upon eligibility.

Full‑time benefits of this position include but are not limited to: insurance benefits; retirement benefits; paid leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

This position is a region‑wide position that covers Family Services and Investigations & Assessment or Generalist as needed. Incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month. Juneau is the hub community that also provides backup to our more rural offices in Southeast. Travel may involve small aircraft, all‑terrain vehicles, or small boats to small villages or field offices.

Travel to field offices is expected as allowed by budget constraints. Small village communities may not be equipped with modern conveniences, hotels, or bed and breakfasts; incumbents must be prepared to sleep in offices, schools, tribal community buildings, or other accommodations as required.

The work we perform is critical and significantly impacts the communities…