Eligibility Technician ; PCN

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Eligibility Technician 2 located in Juneau, Alaska.

As a centralized Eligibility Technician II, you will be responsible for providing timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs on behalf of children in the state's custody and children in Tribal custody under a Tribal/State agreement. You will perform independent case work, process Medicaid for all children in a state adoption and guardianship subsidy, and assist with applications for Social Security benefits.

You will identify, research, and resolve inconsistencies and discrepancies to reach an appropriate determination or redetermination of eligibility. You will provide coverage for vacant positions, become and expert on court orders, and support centralized eligibility functions.

Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

During your initial twelve months with the agency, you will be in a probationary period, considered as a training phase. This involves comprehensive virtual training, on-the-job learning with your supervisor, and collaborative experiences with your colleagues.

Full-time benefits of this position include but are not limited to:

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• twelve paid holidays per year

Please see the benefits tab on this posting for more information.

This position is located in the Goldstein Building in beautiful downtown Juneau. We are surrounded by fantastic views of mountains, the Gastineau Channel, and are conveniently located near many restaurants and stores for easy access to lunch and shopping. We are also located near the Downtown Transit Center, if taking the bus is your preferred method of travel.

For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles.

• All positions require valid  successful completion of a background investigation, including fingerprinting and a criminal records check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

To view the general description and example of duties for an Eligibility Technician 2, please go to the following link:

One year of entry level experience as an Eligibility Technician 1 with the State of Alaska; OR One year performing…