Tram Operator
Listed on 2026-01-10
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Transportation
Airport Staff & Aviation Operations, Transportation Logistics, Transportation Manager
Overview
As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture.
SummaryUnder the direction of the Tram Operations Manager and/or the Director of Ops & Facilities is to be knowledgeable of operational and emergency procedures and related equipment needed to perform the assigned duties. All personnel shall use reasonable care while performing their duties.
We re excited to share that the job is based in beautiful Juneau, Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense.
Pay and BenefitsSeasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company.
Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.’s long-term value.
Starting Rate: $26.00 - DOE
Responsibilities- On a daily or shift basis, and in accordance with GATI’s policies & procedures and in accordance with all ANSI B-77 guidelines, is to assume responsible charge of the aerial tramway and of Tram Control and its equipment (i.e., console, which controls the movement and operation of the aerial tramway cars; controls all tramway starts; maintains all operational logs as required by the ANSI code).
- Assists the Tram Operations Supervisor with making daily or shift assignments and supervision of all Tram Attendants.
- To verify preoperational inspection (per ANSI B-77 2.3.2.4.2) is completed and documented before public operation.
- To start the aerial tramway while operating for the public (per ANSI B-77 2.3.3.5.2);
- To maintain operational log as required (per ANSI B-77 2.3.5.1).
- To deny access to the aerial tramway to any person; using procedures and criteria provided.
- Advises the Tram Operations Supervisor of observed abnormal or unusual conditions that may adversely affect the safety of the operation.
- To terminate passenger operations (per ANSI B-77 2.3.2.5.8).
- Trained and experienced to handle normal operational and emergency evacuation procedures, including emergency rope evacuation and rescue car operations, initiates action to notify emergency response personnel.
- Trained and experienced to start the standby diesel engine generator as directed by the Tram Operations Manager or Tram Maintenance Supervisor and performs that task immediately. While on duty, communicates with all Tram Attendants regarding passenger load, all stages of movement, problems, etc.; during car operation, focus totally on control center electronics without allowing distractions to occur while maintaining a high level of customer service.
- Monitor weather patterns and report them to maintenance as needed.
- Monitor water system.
- May function as a Tram Attendant during normal operation and/or unexpected staff absences, emergencies, and/or break relief for Tram Attendants.
- Performs other incidental and related duties as required and assigned.
Necessary Skills and Knowledge
- Ability to meet time and attendance requirements.
- Ability to work all schedules including days, evenings, weekends and holidays.
- Ability to handle stress under pressure.
- Ability to provide quality customer service.
- Ability to physically lower passengers and repel out of the tramway cabin under the direction of the Director of Ops & Facilities and staff, also to be able to switch to Auxiliary Mode of operation (backup).
- Excellent communication and superior customer service skills.
- Ability to problem solve a situation, including the identification of consequences resulting from the correct/incorrect operation of aerial tramway…
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