More jobs:
Customer Service Executive
Job in
Jurong East, Singapore
Listed on 2026-09-12
Listing for:
JOB EXPRESS SERVICES PTE. LTD.
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Job Title:
Customer Service Executive (JT-1046)
Location:
Jurong East
Working Hours:
Mon to Fri, 8.30am to 5.30pmBasic Salary: up to $3500
Job Description:
- Process and confirm customer orders, manage sample approvals, update delivery schedules, and monitor orders to handle delays or issues.
- Handle customer enquiries, complaints, delivery issues, order changes, and stock updates while maintaining good customer relationships.
- Prepare and maintain DOs, invoices, and shipping documents where required, and update orders, delivery status, and customer records in SAP accurately and according to company procedures.
- Coordinate with Sales, Purchasing, Logistics, Finance, Warehouse, suppliers, freight forwarders, and 3PLs to ensure smooth order execution, shipment, and delivery.
- Support audits, reports, and management requests related to customer orders and service performance.
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