Sales Support Executive

Whats App:  (Kyler)
Email:

• Salary Range: $2,700 - $3,200
• Working Days: 5 days, Monday - Friday
• Working Hours:
  
  8.30am to 5.30pm
• Location:
  
  West (Toh Guan)

• Prepare quotations, follow upon customer confirmation, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summary reports.
• Prepare service agreements and support contract-related documentation.
• Handle vendor approval forms and customer digital portal setupwhen required.
• Maintain proper filingand document records.

• Build and maintain good relationships with assigned customers.
• Follow up with customers to gather feedback and provide service support.
• Support customer visitsand participate in customer engagement activities.
• Assist in maintenance contract follow-upsand renewal coordination.

• Follow upwith customers onpayment status and outstanding balances.

• Gather market information, including competitor and industry updates.
• Support marketing and business development activities as assigned.
• Assist sales teamin achieving customer satisfaction and business objectives.

• Diploma in Business Studies, Office Administration, or related discipline.
• Minimum 1–2years of experience in sales support, sales administration,or customer service role.
• Experience in industrial products, building industry, or service-related industry will bean advantage.
• Proficient in Microsoft Office applications.