Parts Associate

Title:

Parts Associate Facility:
Mira Loma, CA Department:
Parts Job Type: Non-Exempt Supervisor:
Parts Manager Position Summary The Parts Associate is responsible for demonstrating superior customer service to our internal and external customers by providing professional assistance in person and via phone and ensuring accuracy in the procurement and fulfillment of all parts orders.

Responsibilities:

The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.

Precisely take orders through all available tools and resources (phone, text, counter, and email)
Effectively research and create orders using internal inventory and external partnerships, as needed

Assist in managing and controlling parts inventory

Ship and receive incoming and outgoing orders with accuracy

Replenishment of company Vans, review requests and fill

Make hose assemblies using in house tools

Ensure warehouse and counter is well organized, clean and stocked

General clerical duties including but not limited to filing, emailing, creation of orders.

High school graduate

Previous parts experience in a retail or warehouse environment preferred

Highly desired or preferred industry experience for front or back counter help (working with technicians or over the counter customers)
Proficiency with MS Word, MS Excel, Outlook Organizational and time management skills

Inventory control ability

Good oral and written communication skills

Valid California driver’s license

Expected to attend parts classes when offered by management

Appearance must be neat and professional

Physical requirements

Must be able to repetitively stoop, bend, push, pull, squat, climb and kneel on a regular basis

Must be able to operate computers, hose making machines

Must be physically able to repetitively lift 50 pounds unaided (must ask for assistance if lifting over 50 pounds)
Must be physically able to operate / drive, a company van if necessary to go to customer site

Must be physically able to speak and interact with other company associates

Must be physically and mentally able to read, write, and follow directions

We value our Associates and offer competitive wages with great benefits such as:

Medical, dental and vision insurance

Short- and long-term disability coverage (employer sponsored)
Basic Life insurance (employer sponsored)
Voluntary Life insurance

Flexible spending accounts
401k with a company match of 50% of your contribution (up to 6% of your current salary)

Career development opportunities

And much, much more!

Wage range DOE: $21.11/hr.

- $27.59/hr.