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Member Associate - Kahului Branch

Job in Kahului, Maui County, Hawaii, 96732, USA
Listing for: Hawaii State Federal Credit Union
Full Time position
Listed on 2026-01-05
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 17.35 USD Hourly USD 17.35 HOUR
Job Description & How to Apply Below

Hawaii State Federal Credit Union (HSFCU) is looking for hardworking individuals who want a great work-life balance, and a great work environment.

Overview

Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together.

Position Summary
  • Processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances.
  • Assisting with direction and administration of Branch member service and new account opening.
  • Performing most complex teller functions as needed.
  • Balancing each day’s transactions and verifying cash totals.
  • Performing specific assigned back office duties and assisting with other various duties as required.
  • Ensuring members are promptly and professionally serviced.
  • Ensuring all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations.
Qualifications / Experience
  • Related customer service experience.
  • Basic understanding of credit union operations.
  • Basic understanding of member services and products provided.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math and typing skills.
  • Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Salary Range
  • Minimum – $17.35/hr ($36,096/yr)
  • Maximum – $24.29/hr ($50,535/yr)
Benefits
  • Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
  • Health Coverage:
    Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
  • Paid Time Off: 13 paid annual holidays and up to 29 PTO days.
  • Retirement Savings: 401(k) plan with up to 10% employer contributions.
  • Transportation Subsidy:
    On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
  • Health & Wellness:
    Access to wellness fairs, flu shot clinics, and on-site fitness centers.
  • Additional Benefits:
    Flexible spending plans, credit union discounts, life, accident, and disability insurance.
  • Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance.
  • Work Environment:
    Modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities.
  • Employee Testimonials:
    Supportive environment where everyone's voice is heard and valued.
Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

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Position Requirements
10+ Years work experience
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