Business Office Representative Clerk - Aloha Surgical Center

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it
. Each decision we make is rooted in seven core values
:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, a 401k plan with company match, paid time off, life and disability insurance, and more. Learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Provide support to the facility by performing specific or various business office functions as assigned. These functions include (but are not limited to):
Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction Posting, Clinical Logs and other duties as assigned.

• Schedules surgeries in the surgery template in the computer, with pertinent information, and handles calls from physician offices regarding scheduling patients at the surgery center, scheduling surgeries or any calls associated with surgery scheduled.
• Answers the phone in a pleasant manner and serves physician offices and patients  needs expeditiously. Takes messages and transfers calls to other departments when necessary.
• Performs pre-registration and ensures authorization is obtained from the physician’s office prior to surgery scheduled. Completes necessary paperwork for registration and uses the computer system to generate information for surgical/procedure.
• Maintains log for cancelled appointments.
• Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes as needed.
• Maintains clean and orderly surgery scheduling area.
• Verifies all scheduled cases as soon as possible.
• Contacts patients with financial responsibility immediately and informs them of the center’s payment policies, as well as offering payment options if necessary.
• Documents all insurance verification and patient calls in the patient’s account.

• High school diploma or equivalent required;
  Associate degree or equivalent preferred
• Minimum three years of experience in health care and minimum one-year experience in surgery scheduling procedures preferred
• The successful candidate must have the ability to work independently as well as function within a team
• Have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; must possess the ability to handle stress
• The candidate must be flexible with hours and be able to work whichever shift is to be covered

Compensation: USD 23.00–28.00 per hour.