IT Field Support Technician_Kahului

Join to apply for the IT Field Support role at Red Knight Solutions, LLC.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.

Red Knight Solutions is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor, the Field Specialist will perform hardware-focused, break-fix services and solutions on various client products. Candidates must be capable of basic and moderately complex troubleshooting and repair activities, exercising analytical skills and making decisions based on established guidelines.

Responsibilities and Skills

• Communicating clearly in written and verbal form
• Accepting and delivering all service calls assigned
• Completing all administrative tasks associated with each call
• Controlling and returning assets and inventory
• Providing functional guidance to colleagues, if needed

Benefits

• $40 per call / $5 per call per diem
• Dell/Lenovo paid certification training

Additional Requirements

• Technical school certification or equivalent with 1-2 years of relevant experience
• Ability to drive to client locations
• Ability to lift or move equipment up to 50 lbs
• Valid driver’s license and reliable transportation with valid registration and insurance
• Own basic repair toolkit

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales, Business, Education
• Industries: Wireless, Telecommunications, Communications Equipment

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