Senior ITSM & Helpdesk Delivery Lead
Listed on 2026-10-30
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IT/Tech
IT Support
Booz Allen Hamilton is seeking a Senior Helpdesk Engineer to lead ITSM delivery, architect and operate complex help desk environments for DoD clients. You will document workflows, escalate incidents, and advise on efficiency improvements while interfacing with cybersecurity professionals and engineering teams.
You will mentor junior storage engineers and contribute to policy design for secure delivery across hybrid environments.
Our organisation is growing, and we are hiring a Senior ITSM & Helpdesk Delivery Lead in Waipahu, HI, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Waipahu, HI, United States.
This opportunity is part of our work in IT & Technology, Engineering.
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