Certified Field Technician

Overview

Join to apply for the Certified Field Performance Technician role at Sunrun
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Sunrun has been at the forefront of connecting people to clean energy since 2007. We are the #1 home solar and battery company in America. Our culture prioritizes employee development, well-being, and safety, with a vertically integrated model across the energy lifecycle.

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor, and Branch Manager to allocate labor resources for service and warranty projects.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support onboarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance KPIs including turnaround time, experience rating, and average dispatches completed.
• Assist with inspections and site audits when assigned.
• Must possess a valid Journeyman License/Electrician Certification or equivalent per local and state requirements (e.g., wireman license).

• 3+ years of field construction experience required, with at least 1 year as a service technician in the solar industry.
• High school diploma required.
• PV design or PV electrical experience preferred.

• Valid state/local Electrical Journeyman license or equivalent per local/state requirements (e.g., wireman license).

• Knowledge of NEC and applicable codes and standards.
• Team player with a proven track record of excellent customer service.
• Strong verbal and written communication; excellent organizational and time management skills.
• Strong computer skills; ability to interpret drawings and PV systems from roof to meter.
• Safety-conscious with ability to identify and report hazards and promote safe work practices.
• Customer service orientation; ability to build relationships with customers and coworkers.
• Results-driven with ability to meet deadlines and metrics; capable of independent work and teamwork.
• Problem solving: solid judgment, timely troubleshooting, and escalation when needed.

• Ability to transport materials and equipment (up to 50 pounds frequently, up to 100 pounds with assistance).
• Work on rooftops with varying angles and surfaces; frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance.
• Climb ladders; work in outdoor conditions (noise, heat, cold, humidity).
• Fine motor skills and safe handling of tools and equipment.
• Work within safety gear and fall protection; access roofs and elevated areas.
• Ability to distinguish colors and work in confined spaces as needed.

This description indicates the general nature and level of qualifications and duties required. It is not a comprehensive inventory of all duties and qualifications. Sunrun is an equal opportunity employer and hires without regard to protected characteristics.

Recruiter:
Reva Tambo (). Compensation information is provided in good faith for this position and may vary by market.