Sales Administrative Assistant

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2 days ago Be among the first 25 applicants

This range is provided by Better World Builders. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$22.00/hr - $27.00/hr

Full-time - $22-$27/hour.

To apply, please email your cover letter and resume to

• Sales assistance and coordination:
  • Answer and respond to phone calls to schedule appointments, facilitate the audit question list, and begin the sales process for leads.
  • Coordinate with community organizations to assist with contracted work for income-qualified customers.
  • Communicate with customers in a timely, warm, and helpful manner.
  • Assist with the project management and tracking of various individual jobs.
  • Assist Change Agents (sales team) by sending out What to Expect packets to customers and submitting permits.
• Ongoing development and management of our CRM – Builder Prime:
  • Continued training for employees.
  • Technical administration of CRM
  • Coordinate integration with additional software as needed.
  • Maintain updated information in CRM.
  • Run reports from CRM.
• Manage marketing and support community partnerships:
  • Write copy for print and website publications.
  • Manage relationships with marketing vendors and contracted partners to increase local company awareness and increase business.
  • Ensure marketing material is accurate and complete.
  • Help with events such as Home Shows and sponsored tabling events.
  • Connect with and set meetings with community partners.
  • Share information with community partners about BWB programs.
• Point-person for the Michigan Home Energy Rebate (MiHER) program:
  • Manage the MiHER process and progress on all clients.
  • Follow up with the sales team and production to ensure progress is being made.
  • Assist with proposal and invoice submissions to MiHER.
  • Attend all trainings and meetings.
  • Collect feedback from auditors and production, and follow up with MiHER on questions or issues we are facing.
  • Keep the MiHER spreadsheet updated and follow up with BWB staff to ensure projects are making progress.
  • Create processes and procedures to ensure the completion of MiHER documents and projects.
  • Maintain relationships with MiHER trade allies.

Reporting Relationship: The Sales Administrative Assistant will report to the Office Manager.

• Very strong customer service skills.
• Able to handle a wide variety of work tasks in a day.
• Detail-oriented and organized.
• A self-starter and willing to problem-solve through tasks.
• Ability to communicate effectively, both verbally and in writing, with clients and staff.
• An understanding of Building Science, construction and home performance - a plus.
• Previous experience with administering a CRM - a plus.
• Previous experience with marketing - a plus.
• Experience with Quickbooks.
• A desire to build a Better World.

• High school diploma required.
• A bachelor’s degree is a plus.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, or crouch.

Work is performed primarily in a standard office environment with some public contact and frequent interruptions.

Reasonable accommodation will be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principal functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Better World Builders is a diverse Kalamazoo-based, fast-growing Energy Efficient and Home Performance Retrofit Construction Company. Our passion for our community, the environment, and the work we do are what drives our team to build a better world! We respect our clients, our employees and the environment. We are on the cutting edge of transforming homes and commercial buildings into safe, healthy and energy efficient structures.

We use true and tested techniques to find areas where energy is wasted and develop strategies to eliminate and minimize these losses for the building. Our success is driven by following a vision. The vision is to create sustainability and stewardship for the buildings in which we live and work.

Entry level

Full-time

Sales and Business Development

Construction

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