Administrative Assistant

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Acrisure is seeking an Administrative Assistant to join our growing team in Kalamazoo, MI. We are seeking a highly organized, proactive, and detail-oriented Administrative Assistant to support day-to-day operations and contribute to strategic initiatives across the Midwest Division. This role requires a flexible, multi-tasking professional who thrives in a fast-paced environment and enjoys balancing local office support with cross-functional projects. The ideal candidate will handle traditional administrative duties such as managing mail, overseeing shared inboxes, and providing general office support, while also playing a key role in three division-wide support areas:
Supply Ordering Process, Celebration Planning, and Management System Clean-Up Projects.

Responsibilities:

* Manage incoming and outgoing mail and packages for the office

* Monitor shared email inboxes and forward communications to the appropriate person or department for response

* Greet visitors, assist with meeting room reservations, and provide general front-desk support

* Order office supplies and maintain inventory levels

* Assist with local meeting coordination

* Handle day-to-day administrative tasks to ensure smooth operations Division-Wide Support in One or More of the Following Verticals:

Supply Ordering Process:

* Review and approve incoming supply order requests

* Transact on orders with the relevant suppliers ensuring accuracy of items and delivery locations

* Serve as a point of contact for supply related questions for Midwest offices

Celebrations and Employee Engagement:

* Collaborate with local offices to organize and support division-wide celebrations

* Participate in maintaining a calendar of key dates and ensure timely execution of events and communications

* Collaborate with peers on team to brainstorm ideas that contribute to overall employee engagement and satisfaction

* Assist in sourcing celebration materials and managing logistics for both virtual and in-person events

* Support initiatives that enhance employee experience and culture

Management System Clean Up Projects:

* Assist in auditing and cleaning up data in our internal agency management system (EPIC)

* Track progress and maintain detailed documentation of clean-up efforts

* Support process improvements to maintain data accuracy and integrity

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

* Strong organizational skills and attention to detail

* Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams) and comfortable learning new systems (EPIC, Service Now, , etc.)

* Expertise in providing administrative support to a department or group of individuals

* Ability to manage day-to-day operations efficiently

* Ability to manage multiple tasks and deadlines

* Handle sensitive and confidential information with discretion

* Excellent written and verbal communication skills

* High level of professionalism

* Demonstrated ability to work both independently and collaboratively across teams

Education and Experience:

* High School Diploma or equivalent. College Degree preferred.

* Familiarity with administrative processes

* Equivalent work experience in administrative roles

#LI-On-Site

#LI- DL1

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a…