Administrative Assistant

About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

Acrisure is seeking an Administrative Assistant to join our growing team in Kalamazoo, MI. The role requires a highly organized, proactive, and detail‑oriented professional who thrives in a fast‑paced environment and enjoys balancing local office support with cross‑functional projects. Key responsibilities include traditional administrative duties such as managing mail, overseeing shared inboxes, and providing general office support, as well as playing a key role in three division‑wide support areas:
Supply Ordering Process, Celebration Planning, and Management System Clean‑Up Projects.

• Manage incoming and outgoing mail and packages for the office
• Monitor shared email inboxes and forward communications to the appropriate person or department for response
• Greet visitors, assist with meeting room reservations, and provide general front‑desk support
• Order office supplies and maintain inventory levels
• Assist with local meeting coordination
• Handle day‑to‑day administrative tasks to ensure smooth operations
• Division‑Wide Support in one or more of the following verticals:
  • Supply Ordering Process
    • Review and approve incoming supply order requests
    • Transact on orders with the relevant suppliers ensuring accuracy of items and delivery locations
    • Serve as a point of contact for supply‑related questions for Midwest offices
  • Celebrations and Employee Engagement
    • Collaborate with local offices to organize and support division‑wide celebrations
    • Maintain a calendar of key dates and ensure timely execution of events and communications
    • Brainstorm ideas that contribute to overall employee engagement and satisfaction
    • Assist in sourcing celebration materials and managing logistics for both virtual and in‑person events
    • Support initiatives that enhance employee experience and culture
  • Management System Clean‑Up Projects
    • Assist in auditing and cleaning up data in our internal agency management system (EPIC)
    • Track progress and maintain detailed documentation of clean‑up efforts
    • Support process improvements to maintain data accuracy and integrity

• Strong organizational skills and attention to detail
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams) and comfortable learning new systems (EPIC, Service Now, , etc.)
• Expertise in providing administrative support to a department or group of individuals
• Ability to manage day‑to‑day operations efficiently
• Ability to manage multiple tasks and deadlines
• Handle sensitive and confidential information with discretion
• Excellent written and verbal communication skills
• High level of professionalism
• Demonstrated ability to work both independently and collaboratively across teams
• Comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership

• High School Diploma or equivalent;
  College degree preferred
• Familiarity with administrative processes
• Equivalent work experience in administrative roles

At Acrisure, we’re building more than a business; we’re building a community where people can grow, thrive, and make an impact. Our benefits support every dimension of your life—from health and finances to family and future—and we have pledged more than $22 million to community organizations.

• Physical Wellness:
  Comprehensive medical, dental, vision, life, disability, fertility benefits, wellness resources, and paid sick time
• Mental Wellness:
  Generous paid time off and holidays;
  Employee Assistance Program; complimentary Calm app subscription
• Financial Wellness:
  Immediate vesting in a 401(k); HSA and FSA options; commuter benefits; employee discount programs
• Family Care:
  Paid maternity and paternity leave (including for adoptive parents); legal plan options; pet insurance coverage
• … and so much more!

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting

California Residents:
Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud:
Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.