Kalamazoo/Battle Creek Airport Customer Experience Representative
Job in
Kalamazoo, Kalamazoo County, Michigan, 49001, USA
Listed on 2026-01-13
Listing for:
Enterprise Mobility
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Enterprise Mobility - [Customer Service Representative] As an Airport Customer Experience Representative at Enterprise Mobility, you'll:
Enhance customer satisfaction by assisting passengers with check-in and boarding processes;
Coordinate with airport staff to ensure smooth operations and resolve any issues;
Facilitate communication between passengers and airline personnel for efficient service;
Manage passenger inquiries and provide accurate information regarding flights and services;
Implement safety protocols and emergency procedures to ensure passenger safety.
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