Salesforce Pro & Customer Success Lead Lab Services
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Technical Support, CRM Systems & Management
Forensic Fluids Laboratories, Inc. in Kalamazoo, MI is seeking a Customer & Sales Support Representative, Salesforce Specialist who will bridge our sales and lab operations by maintaining customer profiles in Salesforce and the LIMS, training staff on Salesforce Lightning, and answering inquiries about drug testing results.
You will develop procedures, promote services, ensure HIPAA confidentiality, and help improve customer retention while archiving customers and maintaining call metrics.
We would love to welcome a new Salesforce Pro & Customer Success Lead Lab Services to our group in Kalamazoo, MI, United States.
Learn more about the Salesforce Pro & Customer Success Lead Lab Services role in the description above.
We appreciate your interest in this position.
Join Forensic Fluids Laboratories, Inc and contribute to our ongoing work.
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