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Front Desk, Dental ​/ Dentistry

Job in Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listing for: ProSmile Holdings, LLC
Full Time position
Listed on 2026-01-01
Job specializations:
  • Dental / Dentistry
    Dental Office, Dentistry / General Dentist
Job Description & How to Apply Below

Job Title:

Front Desk

Department: Operations

Reports to: Office Manager

FLSA Status: Non-Exempt

Company Overview

Destiny Dental is an affiliate of Pro Smile, one of the fastest‑growing dental organizations, with a vast network of multi‑specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top‑tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.

Position

Summary

We are seeking an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field and the opportunity to ascend in a growing organization that prioritizes patient care and employee satisfaction.

Duties and Responsibilities
  • Act as the first point of contact for patients, greeting and attending to them in a friendly and timely manner.
  • Coordinate patient flow and financial activities, including scheduling, handling patient paperwork, collecting payments, and processing insurance cards.
  • Maintain the reception area and inventory control of office supplies, patient literature, and related items.
  • Perform miscellaneous job‑related duties as assigned.
Knowledge and Skills / Expected Competencies
  • High School diploma or GED preferred.
  • Professional and compassionate demeanor.
  • Willingness to go above and beyond to ensure patient satisfaction.
  • Excellent interpersonal and communication skills.
  • Ability to efficiently manage multiple tasks.
  • Computer‑savvy and ability to work a multi‑line phone system.
Benefits
  • Competitive pay.
  • Health & Dental insurance.
  • Dental discounts.
  • PTO and paid holidays.
  • 401(k) retirement plan.
  • Opportunities for growth and continuing education.
  • Flexible schedule and training support.
Physical/Mental Demands and Work Environment

The role requires regular standing, walking, and using hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine, and printer). Occasional lifting or moving of 10–25 pounds may be required. The environment is generally low to moderate in noise. Reasonable accommodations can be provided for individuals with disabilities.

Equal Employment

We encourage applications from all qualified individuals. Destiny Dental, as an affiliate of Pro Smile, values diversity, inclusion, and equity. We are an equal‑opportunity employer and invite applicants from underrepresented groups in the medical sector.

Company Safety

Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and additional gear as needed, in accordance with CDC standards.

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