Care Manager - Catholic Diocese of Kalamazoo & Catholic Diocese of Grand Rapids, MI

Job Title: Healthcare Ambassador

Location: Catholic Diocese of Kalamazoo & Catholic Diocese of Grand Rapids, MI

Job Type: Full-time

Reports to: Director of Care Management

As a Care Manager, you will be a trusted guide and advocate for the clergy of the Catholic Diocese of Kalamazoo and the Catholic Diocese of Grand Rapids, helping them to navigate the complexities of healthcare and supporting their overall well-being. Rather than providing hands-on clinical care, you’ll serve as a compassionate coordinator—ensuring that clergy members receive the right care, in the right place, at the right time.

This member advocate role blends purpose-driven service with professional expertise, offering the chance to build meaningful relationships while helping clergy members access the resources they need to flourish. If you’re passionate about supporting others, thrive in a mission-centered environment, and want to make a meaningful difference in the lives of those who serve the Church, this role offers a rare and fulfilling opportunity.

• Promote preventive wellness by educating members on health initiatives and available resources.
• Provide clear, accessible health information to help members understand and utilize their benefits.
• Coordinate medical, dental, and specialist appointments to ensure seamless care experiences.
• Assist with remote monitoring tools such as glucometers, blood pressure cuffs, and alert systems.
• Manage delivery of medical supplies and other essential health-related items.
• Conduct home safety assessments and arrange modifications or meal services when needed.
• Connect members with community resources including transportation, home care, and support services.
• Guide members through benefit coordination and collaborate with plan design vendors.
• Develop outreach campaigns to increase awareness of available services and benefits.
• Participate in client meetings to identify needs and ensure comprehensive support.
• Provide post-hospitalization follow-up including optional on-site visits.
• Collaborate with pharmacists and social workers to deliver holistic care support.
• Maintain strict confidentiality in accordance with PHI and HIPAA guidelines.
• Engage respectfully and professionally with clergy members and colleagues.
• Travel as needed to member locations and events.
• Perform additional duties as assigned by the Director of Care Management.

• Minimum 3 years of healthcare experience required.
• Preferred LPN/RN
  * active license not required. Ideal for nurses seeking a meaningful non-bedside role.
• For interested CNA’s or MA’s
  * active license not required.
• Experience in clinical or medical office settings and a passion for helping individuals navigate the healthcare system.
• Exceptional communication and listening skills with the ability to offer emotional support.
• Strong organizational abilities and attention to detail.
• A humble, service-oriented demeanor and genuine desire to support others.
• Ability to work independently and collaboratively with healthcare professionals.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Hourly rate: $22–$28, based on experience and qualifications.
• Full-Time employees receive:
  • Medical, dental, and vision insurance
  • Retirement plan
  • 7 paid holidays
  • Vacation and sick leave
  • Company contribution of 90% toward individual medical premiums

This position is available January 1, 2026.

If you are compassionate, detail-oriented, and inspired by the opportunity to support clergy members in their health and wellness journey, please submit your resume and a cover letter to

Meta Care Inc. is proud to be an equal-opportunity employer. All qualified applicants are encouraged to apply.