General Manager

Overview

Ready to lead two bright, modern Hilton brands in one of Michigan’s most energetic, fast‑growing markets? Home2 Suites and Tru by Hilton Kalamazoo are looking for a dynamic, people‑loving, results‑oriented General Manager to take the helm of this dual‑property operation and elevate every guest stay, every team member experience, and every revenue opportunity.

This dual Home2 + Tru by Hilton hotel brings fresh, fun, and flexible hospitality to the Kalamazoo market. With two of Hilton’s most innovative select‑service brands under one roof, this is a standout opportunity for a leader who thrives on creativity, culture‑building, and operational excellence.

Located in thriving Kalamazoo, MI
, the hotel sits in a growing metro area known for top‑tier universities, booming medical and tech sectors, lively arts, and a steady mix of business and leisure demand.

As part of Dimension Hospitality
, you’ll join a high‑performing, award‑winning management company known for empowering leaders, celebrating creativity, and cultivating teams that deliver service with heart.

What You’ll Do

• Lead and develop a high‑performing team across both Hilton brands, fostering a fun, service‑driven culture.
• Deliver an excellent guest experience by ensuring smooth daily operations and consistent brand standards.
• Drive strong business performance through smart revenue management, budgeting, forecasting, and cost control.
• Partner with sales and ownership to grow market share, strengthen community presence, and maximize profitability.
• Oversee all hotel functions, including front office, housekeeping, maintenance, and food & beverage areas.

• Opportunity to lead two vibrant Hilton brands in an expanding market
• A supportive, growth‑minded culture through Dimension Hospitality
• Competitive compensation and performance incentives
• Hilton travel benefits (yes, the good ones!)
• Autonomy to shape the hotel’s culture and service style
• A role where your creativity and leadership can make a real impact

• Proven leadership experience in hotel operations (GM or strong AGM ready for the next step)
• Strong understanding of revenue management, guest satisfaction drivers, and brand standards
• Ability to manage complexity across multiple departments (dual or multi‑property experience is a plus!)
• Passion for team development and cultivating a fun, inclusive workplace
• Strong financial acumen with a track record of successful hotel performance
• A natural people‑person who thrives on connection, communication, and energizing others
• Hilton brand experience is a bonus—but not required
• Possess a valid driver’s license and be able to drive to customer appointments.