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Experience Associate | Blush Salon & Spa | Part Time

Job in Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listing for: Radisson Hotel Group
Full Time, Part Time position
Listed on 2026-10-17
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Salary/Wage Range or Industry Benchmark: 19000 - 30000 USD Yearly USD 19000.00 30000.00 YEAR
Job Description & How to Apply Below
Job Description Overview At  Blush, we believe luxury lives in the details. Every guest interaction, every touchpoint, every moment is an opportunity to create something memorable.

The Guest Experience Associate plays a vital supporting role in bringing this to life. This position works alongside our Bridal Coordinator and Salon + Spa Coordinator to ensure seamless daily operations while delivering a polished, thoughtful, and elevated experience for every guest who walks through our doors. The Guest Experience Associate is responsible for supporting the front of house and spa flow while enhancing the overall guest journey.

This role blends hospitality, service support, and operational excellence, ensuring each guest feels seen, cared for, and completely taken care of from arrival to departure.

What You’ll Be Doing May include, but not limited to:

Welcome guests with warmth, confidence, and a polished, luxury presence

Anticipate guest needs and create thoughtful, personalized experiences

Ensure seamless guest flow, including smooth check-in, transitions, and check-out Maintain a calm, elevated atmosphere throughout the spa and salon

Support service providers with timing, readiness, and overall guest experience

Drive revenue through intentional guest engagement, including recommending services, enhancements, and retail

Answer phones, manage bookings, and confidently handle all guest inquiries

Ensure all service areas are clean, stocked, and visually elevated at all times

Prepare and reset treatment rooms and salon spaces to Blush standards

Maintain cleanliness and organization across the front desk, spa, and shared spaces

Support coordinators with daily operations, organization, and execution

Assist with beverage service, light food offerings, and overall guest comfort

Support product displays and uphold visual merchandising standards

Assist with social media content capture as needed

What You Need for this PositionA natural ability to connect with people and make them feel valuedA polished, professional presence with strong attention to detailA proactive mindset with the ability to anticipate needs before they arise

Strong communication skills and comfort in a fast-paced environmentA team-first mentality with a willingness to jump in wherever needed

An appreciation for luxury service, hospitality, and elevated experiences

What’s in it for You Medical/Dental/Vision (Full-Time option)401K with 100% match up to 3% (Full-Time option)
Parental Leave Program (Full-Time Option)
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.

Shift meal provided per day
10% Discount on GHG outlets

Discounted hotel rates at Choice Hotels Worldwide Top Reasons to Work With GHGWe are one of the Nation's 101 Best and Brightest Companies to work forYou’ll have the opportunity to work with a team that is fun, high-energy, and passionate about the success of the hotel

You will grow your skills and experience with a reputable hospitality company
Position Requirements
10+ Years work experience
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