Community Manager

We don't just manage properties—we create exceptional experiences. We’re on a mission to find a dynamic, results-driven Community Manager to join our team at
Dover Hills Apartments
. If you’re passionate about delivering excellence, optimizing operations, and fostering resident satisfaction, this role is for you.

Ready to lead a thriving apartment community in one of Southwest Michigan's most dynamic markets? We're looking for a motivated Community Manager who can balance operational excellence, resident satisfaction, and team leadership. Whether serving long-term residents or the area's active student population, you'll play a key role in creating a welcoming, engaging community where people love to live.

Qualified candidates will demonstrate an aptitude for relationship sales, and possess a strong customer service ethic, exemplary communication skills, and a love for hard work hard in a fun environment!

Paragon offers an outstanding benefits package

• Comprehensive medical, dental and optical insurance with a minimal waiting period for enrollment
• Company paid life and disability insurance
• Paid time off, 9 paid holidays and paid volunteer hours
• 401(k) program with an employer contribution
• Quarterly bonuses
  based on overall property performance goals
• Training program with opportunities for advancement with
• Employee Recognition Program
• Rent Discount

Your role as part of our Paragon family

• Responsible for day-to-day oversight of a property in Promote a positive work atmosphere through effective and “present” leadership.
• Communicate job expectations by setting goals, mentoring, and evaluating job performance. May require written or verbal coaching and counseling when
  disciplining employees, enforcing company policies, procedures, standards, andsafety guidelines.
• Maintain employee work schedules, time off, audit and approve payroll.
• Attend meetings, training and refresher classes as necessary to effectively mentor,train, and enforce business procedures.
• Conduct staff meetings and communicate company information/policies/processes to staff
• Prepares (by appropriate deadlines) all applicable financial and performance reports
• Ensures top-level customer (both internal and external) satisfaction through continuous professional and positive conversations.
• Participates in all aspects of the apartment leasing process, including touring apartments, recording traffic, performing follow-up, and assisting with application processing.
• Performs "quality control" final inspection of all market ready units prior to move-in.
• Ensure the community is rented to optimal capacity and budget expectations.
• Monitor and manage rental rates to maximize income.
• Routinely inspect physical condition of entire community, including common areas, models, and vacant units.
• Addresses all standards and liability issues immediately.
• Oversees the market ready process.
• Monitors maintenance service requests and works closely with Maintenance Supervisor (or designated maintenance representative) to prioritize and complete service requests within company expectations.
• Assist with performing move out inspections of vacant units. Ensure proper documentation is completed.
• Ensure inspections and preventative maintenance are completed.

Position Requirements

• 1+ years of on-site Leasing Manager or Assistant Manager experience or at least 2+ years of supervisory experience with customer service orientation
• High school diploma or equivalent, college-level education (strongly preferred)
• Industry designations (preferred)
• Excellent written and verbal communication skills, interpersonal, leadership, coaching and conflict resolution skills
• Strong attention to detail
• Possesses superior sales ability
• Computer proficiency, including MS Office:
  Word, Excel, and Outlook
• Basic math skills
• Profes…