Lead Process Technician; 3rd Shift

Role Description

• The Lead Process Technician plays a critical role in the smooth operation of our pharmaceutical packaging lines. Working within a Lean Manufacturing environment, you will focus on troubleshooting, diagnostics, and continuous improvement of both mechanical and highly automated packaging equipment. Your primary responsibility is to ensure optimal performance, reliability, and compliance with industry standards through proactive maintenance, technical expertise, and a commitment to continuous improvement.
• This role is responsible for establishing and enhancing operational processes through the application of Lean principles and methodologies and systematic troubleshooting techniques.
• You are recognized as a subject matter expert and serve as on‑going technical resource to the operating units, overseeing that cleaning is completed within EHS and/or GMP requirements, working to maximize production efficiency where possible.

• Equipment Troubleshooting & Diagnostics
  Specialize in troubleshooting and diagnostics for a wide range of packaging equipment, including mechanical and highly automated systems such as fillers, pick & place robots, cartoners, case packers, labelers, and printers. You will collaborate closely with operations, maintenance, and engineering to prioritize work, reduce downtime, and improve line reliability.
• Continuous Improvement
  Proactively review equipment operation, identify deficiencies, and recommend improvements to increase Overall Equipment Effectiveness (OEE) and support Lean Manufacturing initiatives through leading and supporting key projects.
• Technical Advisory
  Provide input on projects involving parts and material selection, documentation (OJT and SOP creation), testing, problem solving, maintenance requirements, project scope, and follow-up.
• Machine Changeovers
  Provide technical support during machine change‑overs for different package sizes and set up packaging lines to ensure smooth startups and increased production efficiency.
• Root Cause Analysis
  Initiate and participate in Root Cause Analysis to address recurring issues and implement effective solutions.
• Training & Compliance
  Provide training related to the maintenance and operation of mechanical and automated equipment, ensuring compliance with company standards, procedures, and government regulations (SOPs, GMPs, etc.).

• Trade certification or degree in engineering, automation, or a related technical field strongly preferred.
• 10+ years of experience in a manufacturing or packaging environment, especially with highly automated pharmaceutical equipment preferred.
• Strong mechanical aptitude and advanced troubleshooting skills.
• Familiarity with Lean Manufacturing principles.
• Understanding of safety, compliance, and regulatory standards in pharmaceutical operations.
• Effective communication and team collaboration skills.
• Ability to stand, walk, bend, and lift for extended periods.
• Comfortable working in a fast‑paced, production‑driven environment.
• Production Floor presence and support for assigned shift.
• Able to perform other duties as required.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability.

Please contact Zoetis Colleague Services at zoeti to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of non‑immigrant status and employment eligibility, considering factors such as availability of qualified US workers.

Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at  site, or (2) via email to/from addresses using only the Zoetis domain of “”. In addition, Zoetis does not use Google Hangout for any recruitment related activities.

Any solicitation or request for information related to job applications withetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.